I have placed an order 10-12 days back and still not received it.Don't try getting customer support via mails or calls as they would seldom reply. Determined not to order again from nykaa! There is no management, surely doesn't delivers what it promises.
Worst customer support/service by nykaa. I have ordered 4 items by prepaid payment. In which one item was missing. I'm trying to reach out to nykaa customer support since 10 days and they are not even bother to reply contact their customer. Terrible experience with nykaa. I hated it. Uninstalling this app!!
Recieved expired product. Is dis a joke? Im going to file case on you and on your brand. Wrote so many emails.. no reverts so far.. and cx service number is never free. Rude delivery guy.
Worst Shopping Site Ever..!! i ordered stuff and even after 15 days it was not delivered and there were no tracking details available. On enquiring once they asked my order number and still they were not able to find any order on my name. On enquiring for the second time they asked me for my order number email id and phone no and said that the order is delivered. On mentioning that the order is not delivered they said that due to undeliverable area it was not delivered. What the hell! I already ordered so many products from here in past, how did my area suddenly become undeliverable. Also why did the order get placed then in the first place, and secondly why did you inform me 15 days later that too when i enquired myself. Thirdly why do you need my email id phone no and order number, cant you find that yourself! Fourthly how can you say that you were not able to find my order or that the order was already delivered!
Ill maintained and Managed app!!! Worst app the app crashed when I add my query on help centre First of all I did not got any details about the order that when it will be delivered. Still I order 3-4 items. I can see from "track order" tab that the product is dispatched From help tab i got to know tgat as soon as product is dispatched you ll get notified via email. I have not got any email. Then I tried to send them query via app it errored out and I took only 5 minutes and that is required to mention all your queries. . Even after again going to main menu..selecting the same query tab is not resolving this issue
I have ordered from nykaa many times. But recently their service is derogating, be it customer support, delivery time and topping it all; their mobile app. It's so full of glitches. Pls work on your app to make it work smoothly everytime. Recently they delivered one faulty product to me and then did not respond via customer support. I took many follow ups. When I was about to give up on them, their customer support replied saying we will credit equivalent amount to your nykaa wallet and you can redeem it in next purchase. But the amount they added was not getting applied while checking out. That also could be some bug in their app. Anyways, later I gave up on that and did not follow up with them. It's turning out to be worse and worse day by day.
In this release we have introduced tip tiles which will give you beauty tips. Also we have improved filters for better navigation.
Few issues and bugs have been resolved.
A fascinating shopping experience designed for time and money savvy people.
All in One Shopping app,Online Shopping app, all website snapdeal,flipkart etc.
App for women & men clothing,ethnic & western wear,bags,footwear,Jewellery,shoes
Online shopping redefined! Now, shop online with HomeShop18 mobile app.