There must be option of fingerprint login in both accounts running in the app.only one account is finger print and other it only works with pattern or mpin. Interface of statement is not good.. all details with transactions must be shown without need of a click. There must be more time given to add benificiary it get logout within seconds delay. Bank ifsc and account details full profile should be shown in the app. There is no ifsc and account number we can get from app.
There is problem in UPI in IndusInd. If you change mobile or sim slot, you force to change your UPI address. Technical team of IndusInd bank unable to solve the issue. Nodal officer of IndusInd Bank has full confidence of his technical that they are not capable to solve the issue. Hence he advise custom to create new UPI address every time. Pathetic technical team & customer care service.
The customer support is really horrible. They themselves donot know the technicalities of the app. I have raised a request of my inability to login to the mobile app with necessary screenshot , they did not even helped me in that. Some other services of this bank called me for their different products and when I inform them to help me to connect with the necessary department, they donot even Care to do so. I have written an email to the mailid provided in the bottom of the app, I got a message like within 3 days your problem will be resolved ; it's pity that almost 30 days over, no response. At last my query got resolved. Thanks a lot.
Credit card related. Useless app, it is not getting synchronised with website. Outstanding amount gets incremented every time you come back to home page of credit card section. Even after 5 days also unbilled transactions will not get updated here. Guys, come out with proper development of app in this competitive dynamic environment.
Everything is nice except the liabilities feature on the credit card home page. When you select your credit account and get back to CC home page, the liability is getting incremented with its own value. So everytime i select the account and go back, it keeps on incrementing those many no of times. Please fix that issue rest all is perfecto.
Unable to login as I forgot my username. After putting correct details it shows me authentication failed. App should allow to login through finger scan if you have options
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