
Donald Kerner
The app itself is fine, but the customer service is extremely poor. It took almost a month for them to acknowledge a lost package and process a refund. Their solution was to offer a reshipment of a Christmas gift just five days before Christmas via UniUni, which was completely unrealistic. The chat bots provide no real support and only repeat βon trackβ updates without addressing the issue. Now I'm left to scramble for something else, refund or not. Never again.