Trip planner takes forever Downloaded this app since the DC Metro and Transit app (which had a far more efficient trip planner) stopped producing it because y'all implemented one of you're own. Abysmal. Gotta type every location in, no drop down, no radio buttons. Pretty sure your developers don't know what they're doing. Lol smh.
Absolute crap. Metro had been using a fine, well-vetted, nationally (probably universally) used, NextBus, which was fine. Now, I've missed busses, I've waited up to 6 minutes for a bus that was showing 0 minutes on the app (and it was supposedly tracking, not using schedule times), and more. It's pretty much worthless. I have to build so much leeway into my schedule using this app that I might as well just use schedules.
Latest upgrade a bad idea The latest upgrade added a "feature" where it says that there are no trips scheduled when the app cannot connect to a wireless network. The old version continued to show the latest available predictions while it tried to update, so at least you knew when the next trip was scheduled when you had a connection a minute or two ago. Now, you lose that information when they replace it with the inaccurate message that no trips are scheduled.
I found this app very useful when I first began to use. Then they made several "upgrades," and besides being less user friendly for me, it is INACCURATE. It literally no longer serves the purpose of accurately telling me when the the bus (in particular) is coming.
Car My real favorite which is the stop near my house was dropped by this app. Considering I don't drive and I am disabled this is irritating. I prefer the old app just for that reason. Also why not make it easy to get help with this app? I have memory issues. There are some saved stops I no longer need since my Mom has passed.
The old app worked just fine. Trip planner is awful as well as bus prediction. Absolutely not what Metro needs to be wasting money on when safetrack has been nothing short of a failure.
+ We just added a Trip Planner.
+ Some minor bug fixes.
This app provides the customers of metro service with lot of useful information.
Dixon Mobility, LLC
All NYC transit info in one great app! NYC Subway, bus, maps, realtime arrivals.