Bank Australia app

Our app provides you with a secure and easy way to bank on the go. To get started just login using your customer number and internet banking password

What is included in the Bank Australia app?

Everyday banking
• Access ‘Secure Mail’ to send, receive and view digital communications with us safely and seamlessly now also via the App, alongside Internet Banking
• Share your account details with the tap of a finger
• Set up and manage Round UP. Have your card purchases round up to the nearest dollar, with the additional amount transferred to your nominated account.
• Provide your Tax File Number or Foreign Tax Residency information
• View how much money you have, how much you owe, and your net position across all accounts
• Use 3D touch to access shortcuts to transfer, pay someone, manage cards or view accounts
• Download up to 12-months of your transaction history
• Add a quick balance widget to your phone or Apple Watch so you can check your account balance without log in. Once setup, you can ask Siri for an account balance update
• Track spending via categories in your Spend Tracker
• Customise the length of time before you’re auto-logged out of the app
• View your session history
• App details – view important information about your app and device
• Travel notifications – let us know when you’re heading overseas so we can keep an eye out for when something’s not right
• View and manage eStatements
• Create alerts based on your credit/debit card activity
• Receive alerts when your loan is due or overdue, and when your account is overdrawn
• View product pages within the app
• Set up account alerts for payments or balance thresholds
• Access calculators to help you better manage your finances
• Locate and get directions to your nearest branch

Card management
• Digital cards - your Visa debit/credit card information is now securely available in Cards You can now cancel and reorder cards from within the app. When you do this, you will get an instant digital version of your card. Add it to Apple Pay and start spending straight away. No need to wait for your physical card to arrive
• Card Controls – manage your credit/debit card features, such as payWave, reduce your credit card limit or cancel your credit card, lock your card temporarily
• Report a lost or stolen card, activate a card or change your card’s PIN

• Look Who’s Charging – a quick and easy way to see who has charged your card
• Check your balance and get a quick balance
• Transfer funds, including fast payments with Osko
• Manage and edit all your payees in one place via ‘Manage Payees’
• Add new payees
• Create and maintain your PayID
• Transfer funds
• Pay your bills
• Make international transfers

A few things to remember
• Don’t keep your customer number and PIN with your mobile device
• Make sure you log out when you’re done
• The app will automatically log out after five minutes of no activity
• Get in touch with Bank Australia immediately if you’ve lost your mobile device or feel that someone may know your login details
• You must be registered for internet banking to have access to the app
• Please check the BSB, account number or Pay ID of any payment you make carefully. If the details are incorrect you may not be able to get your money back.
You are responsible for checking the details of a payment provided to Bank Australia are correct, including the PayID name. Bank Australia does not verify or confirm that the details you provided are correct, or that the account name and number match.

NOTE: mobile data usage charges may apply, check with your mobile service provider for details.

We collect anonymous information on how you use the application to perform statistical analysis of aggregate user behaviour. By installing this app, you are giving your consent. We do not collect personal information about you.
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What's New

• Secure Mail now available in the App, via ‘Contact us’
• View any PayIDs linked to an account, at the account level
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Additional Information

October 25, 2021
Current Version
Requires Android
6.0 and up
Content Rating
Offered By
Bank Australia Limited
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