Pretty frustrating experience tbh. Calls go straight to voicemail constantly. The voicemail seems to be set up in such a way that if I put my phone to my ear, it takes that as a tap on the screen, and stops my voicemail. Yet, if I try to hold it away from my face, it thinks I want speakerphone, and blasts it into my ear with no way I can figure out to change it. Giving it a second star because it does work when it feels like it.
7 people found this review helpful
Anyone with issues like audio quality / volume / etc need to consider the headphones and microphone they are using. I've used this app for nearly 3 years for work and until just recently I've not had an issue. Currently having issues receiving calls but only after a Samsung One UI update, the app itself hasn't been updated AFAIK so I don't think the issue is with any changes made to the App.
1 person found this review helpful
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My company just started using this versus our old phone system. I dislike this app so much. Customers can never hear me, when I go to answer it puts calls on hold somehow, it only rings for a millisecond before it says missed call, I had 6 calls ringing on top of a call I was already on, it messes with everything in my phone. I thought our old phone system had issues...ugh. We have our IT department looking into this but after reading reviews it seems like it's a common occurrence w/Fuze Mobile
10 people found this review helpful