Fuze Mobile

Fuze, Inc.

About this app

Power every business conversation with Fuze Mobile on the go. Stay connected to coworkers, customers and partners anywhere, anytime on any device. Seamlessly communicate with one app using voice calling, video meetings, contact center, chat messaging and content sharing.

Features include:
• Calling over Wi-Fi, data or carrier with video and screen share
• 4-digit extension dialing
• Ad hoc conference calling
• Multiple calls simultaneously
• Visual voicemail with convenient notifications
• Sending/receiving SMS and MMS text messages
• Video conferencing with colleagues and external guests
• Contact center agent queues and calls
• Chat messaging with colleagues and invited guests
• Quiet mode to disconnect outside work hours
• Available in multiple languages

Fuze is a global cloud communications platform for the enterprise. You require a subscription to activate the mobile app. You may be invited as a guest to collaborate on Fuze for free.

Follow us on:
Twitter | @fuze | https://twitter.com/fuze
IG | @fuze_hq | https://www.instagram.com/fuze_hq/
Facebook | @fuze | https://www.facebook.com/fuze/

Learn more at https://www.fuze.com

Ratings and reviews

Pretty frustrating experience tbh. Calls go straight to voicemail constantly. The voicemail seems to be set up in such a way that if I put my phone to my ear, it takes that as a tap on the screen, and stops my voicemail. Yet, if I try to hold it away from my face, it thinks I want speakerphone, and blasts it into my ear with no way I can figure out to change it. Giving it a second star because it does work when it feels like it.

Anyone with issues like audio quality / volume / etc need to consider the headphones and microphone they are using. I've used this app for nearly 3 years for work and until just recently I've not had an issue. Currently having issues receiving calls but only after a Samsung One UI update, the app itself hasn't been updated AFAIK so I don't think the issue is with any changes made to the App.

My company just started using this versus our old phone system. I dislike this app so much. Customers can never hear me, when I go to answer it puts calls on hold somehow, it only rings for a millisecond before it says missed call, I had 6 calls ringing on top of a call I was already on, it messes with everything in my phone. I thought our old phone system had issues...ugh. We have our IT department looking into this but after reading reviews it seems like it's a common occurrence w/Fuze Mobile

What's new

- General bug fixes and improvements