
Tasha Jafelice
This is the worst app!!! Purchased a $150 certificate with a $50 discount for treatment so I paid $100. The money was taken out of my bank account but the rewards/certificate does not show in the app that I ever purchased it. And I cant even contact support by email because there is an error with the email!!!! Super frustrating and very disappointing.
29 people found this review helpful
GaldermaUSA
February 28, 2023
That sounds really frustrating! We’re sorry you’re having that experience, and we’d like to help. Please call us at 844-5-ASPIRE (844-527-7473) so we can get more information about what’s happening and try to fix the issue.

Kristen Kimber
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It's not a good sign that I just downloaded this app and have the exact same issues as all the bad reviews from a YEAR ago. You would think they would figure out how to make their app work for people after a YEAR smh. 🤦♀️ Can't scroll down on the registration page past the date of birth. There is some boxes to check but I can't see what it is I am checking. *update- I HAVE reached out to customer service. They had no solution! Just that I could register on the website instead. Fail.
24 people found this review helpful
We’re sorry to hear the app wasn’t working properly. Please reach out to our customer support at 844-5-ASPIRE (844-527-7473). We may need to get a few details in order to address the problem. Thanks for bringing this to our attention!

Stephanie Dykes
Here's a bug - open app, choose login with Google, browser opens and authenticates, and the app doesn't open again. You just get stuck in the browser to use Aspire, app is useless if you plan to use third party login. Also, how do you even add treatments? No info on how to actually say "yes I had this thing done" or "I want to schedule a thing" - no guidance, you are just kind of plopped into a buggy slow half-baked experience. Also, no promotions ever show up even when they exist
13 people found this review helpful
GaldermaUSA
October 25, 2023
That sounds really frustrating! We’re sorry you’re having that experience, and we’d like to help. Please call us at 844-5-ASPIRE (844-527-7473) so we can get more information about what’s happening and try to fix the issue.