Update 1/11/18: I worked with customer service to restore my progress. Dimitar did a tremendous job. I'm right back where I left off with all of my progress in tact. Switched phones and lost 10 days of progress. I really loved this game. I was 27 days into playing when my phones screen went haywire and I sent it back to the manufacturer for repair. I loaded the game on my backup phone and was presented with the option to load my cloud backup. I tapped on the cloud backup button and the game crashed. I reloaded the game and I noticed most of my progress was gone. I uninstalled and reinstalled the game. This time when it offered me the option to load my cloud backup it only showed 17 days of progress. I emailed support over a week ago and still haven't received a response. I'd love to play the game again but not at the risk of losing progress.
Banned?? I uninstalled the game to get a few storage space to download an app. I reinstalled and linked my google account ang got my game back but when I connected my facebook account, I was banned!! I don't know why. 14 days of not being able to play and I will lose all my progress! I like the game but please help me fix this but since I was banned from the game just because I uninstalled then reinstalled the game, I will permanently delete it.
I like it. But it keeps getting stuck when the Mayor tries to give me a gift ... at the lighthouse. I click it but nothing happens. There should be an option to automatically get those items without having to click on the lighthouse and/or bypass it so I can continue to play. At this rate In may need to just uninstall and never play again since it wont let me bypass that silly gift. Disappointed. Back to finding another game. Its been a good 3 hours or so. Bye!
Game is good to play but i have problem but not get any help. 1) when i touch my stadium game automatically closed. 2) video adds not appeair from over 2weeks. I send mail but noe get any replay. Poor management...
Game was a 5 until it was changed and you can't advance without spending money. I complained and was given some free diamonds. Would much rather have the great free time killing addictive game that I downloaded this game suck as it sits
This game is good.but some time it seems bugs problem. Like when I watch add video for fast making product, add video doesn't play, when my data connection is on. Plz solve this problem soon..
**THE TORTOISE TIMES: ISSUE #8**
WELCOMING COMMITTEE IMPROVED
First-time visitors to our lovely city will notice some improvements introduced by the City Welcoming Committee to ensure every new citizen feels at home!
NEW ARCHITECTURE HAS ARRIVED
Visit the store to find all-new architecture from the Land of the Rising Sun! Relax at a Ryokan, grab a bowl of noodles at the Ramen Restaurant, take a walk in the Zen Garden, and admire the famous Torii Gate!