
James McWhinney
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App is really unintuitive and difficult to find what you want, and also doesn't seem to sync with my watch unless there's an Internet connection, which is an unnecessary and annoying limitation (e.g. If you're staying somewhere remote on a trip). Also the icon indicates I have 3 notifications but when you open the app I don't - annoying.

Toby Ashton
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I'm not sure you are improving the website or app over the years. For example, At a Glance, you can only have a few data fields, for me, most don't work because I don't own a watch. All the information is under Reports. There is so much data and information I don't have access to easily. I use Garmin Edge 1030 & Oregon 700, which are not cheap bits of kits. Just got your Smart Scales.
10 people found this review helpful

Glad
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I've had this app since 2020. Recent updates have created problems. I find the badge rewards a good way of keeping motivated. However, the app often fails to show steps or activities logged on the watch. Recently, I have run distances that qualify for badges, sometimes 3 times over a weekend. When they aren't awarded, it becomes frustrating. After contacting Garmin, it's clear they are only interested in sales, not after care. They risk customers going elsewhere.
129 people found this review helpful