Suchan app designed for tablet and mobile device is all about to know the tone of customer about a product/service. Effective feedback has benefits to wider organization. This app is a supportive act intended to deal with performance of a product/service to develop performance of a company to higher level.
• Forms in our app, are used to Rate and give Feedback about a product or service and Customer Information.
• Our Pre-configured forms enable company and branch to build their own forms for their usage
• Can export the form as well to the email address.
• Can send email and call to the customer who has given the feedback.
Customer can now offer their valuable feedback, suggestions/opinions across a product in minutes. We made it very easy to submit the Rating And Feedback with our inbuilt forms. Customer has to just put voice by filling the Forms.
Company can evaluate their systems with ease using this “Suchan” application.
Basically the app contains two individual forms namely “Rating” and “Feedback”.
“Rating” form enables user to rate a product/service with a rate scale effortlessly, which has impressive smileys. With this “Rating” forms companies can do an assessment in terms of quality of a product/service.
With “Feedback” form user can retrospect a product/service with their own commentary comfortably. Using the “Feedback” form and feedback got through customers comments, company will be able to resolve the issues and in turn helps to constantly strive to provide excellent service to customers.
1. This application is a on-premise customer feedback/rating form on tablet that offers companies valuable insights about their products.
2. We provided the forms, which are very ease to give Feedback and to Rate the service with impressive rating scales and predefined templates.
3. There is a flexibility in customizing the predefined forms specifically to get the best advantage out of it.
4. Forms Customization can be done taking customer satisfaction surveys into account.
5. Company can customize the questions based on their interest and service they are providing but the predefined template will be retained as same.
6. When your customer is done with the work, just need to hand them the tablet with this application to capture their insights about the product.
Ultimately, every company care for the reviews and opinions of the customers which helps them to improve the performance of using their products.
As a result, we came up with this "Suchan" app as a solution for a company.
We know what a company needs, and what matters is Customers voice.
To use this Application Admin will provide UserId and Password for the respective User.