Updated to reduce rating This review may be premature, as I just received the ConnectPlus module early this week. I LOVE the fact that I can adjust my water heater settings, not just from inside the house, but anywhere. Set up was relatively painless, though I am fairly tech-savvy. Although, I can see where many may have trouble following the instructions (not sure why I needed to take a picture of my password when the app would never get it right and I had to correct). I agree with another reviewer -- why can't GE share the da
Shows offline when system is connected App worked great at first then one day it shows water heater is offline, reset the connect box and it would connect again but after a day or two it shows offline again. Frustrating and have no idea how to fix this issue the light Is solid green but yet it shows offline, and sometimes it just comes back online after few hrs. There is no help topic for it being connected but showing offline. So now I'm away from home and unable to connect to heater to set it to another mode since it's showing offline
Application required to take a picture of password from ConnectPlus but does not not recognize it on Galaxy S4 and S5 and crashed on Dell Venue 8. There is no option to skip photo and enter password manually. On other phones (Galaxy Victory/ZTE Speed) it recognized password from ConnectPlus but then screen rendered incorrectly so place to enter password for home network is hidden behind Connect button. Finally, I was able to setup account using Nexus 7.
This wasn't working at first since my model was not a initially supported, however I called the support line and they pushed a firmware update to fix it. Great support from Phil! Thanks!
It works. But needs work. Get rid of the requirement to take a picture of the password on the device. It never works. Add an option to change the router password if you get a new router.
Limited My biggest complaint with this is that there is no way to tell the current temperature of the water in the hot water tank. This app has a lot of potential but very few updates from GE. (The comfort app has the same limitation)