Genbook Manager

- May 16, 2017

Everyone

Business

( 327)

Description

Genbook Manager enables you to manage your business from your Android phone. You’ll have the power of Genbook in the palm of your hand:

• View and manage your appointment calendar
• Search appointments and filter by staff or date
• Book, update, and cancel appointments
• View customer contact details and notes
• Request, monitor, publish, and share customer reviews
• Enable your staff to login with access privileges set by you
• And much more!

This app is for Genbook subscribers only. Users are required to provide their Genbook username and password in order to log into this app. Not a Genbook user? Learn more at http://genbook.com

Reviews

3.6

327 total

5 113

4 83

3 59

2 28

1 44

Deejay Uno

The app needed work for a long time. 3 updates ago the app was perfect in layout, function, and reliability. Now the layout and reliability are subpar again. I am using an older device so I'll assume that's part of the problem.

Liz Blasingame

Crashes every time I tried to make appt using app

Kian Fallahi

Genbook has really helped me build and manage my clientele, and whoever does the SEO work for the company is a super star. My Genbook page lands higher than my actual website on search engines, and higher than any of my competitors' scheduling pages. I do wish email integration wasn't outsourced - perhaps someday, Genbook staff?

Charmin Cody

So far so good!....but it would be nice if there was one for my clients to use!.........not all the information show up on just the phone.......need an app for clients to use!!

Jabari Lee

It doesn't even give the option to sign up for anything. Soon as I open the app for the first time it Just asks for log in info. I can't log in without an account. This makes no sense

Shawntay Pritchett

Best part of the application is sync with Google Calendar so I can have a backup of my schedule

User reviews

Deejay Uno May 25, 2017

Liz Blasingame May 17, 2017

Crashes every time I tried to make appt using app

Genbook Inc. May 23, 2017

Hi Liz, I'm terribly sorry about the problems you are encountering with the app! Our customer care team will be in touch with you very shortly to help get this problem resolved.

Kian Fallahi April 13, 2017

Charmin Cody April 16, 2017

So far so good!....but it would be nice if there was one for my clients to use!.........not all the information show up on just the phone.......need an app for clients to use!!

Jabari Lee April 24, 2017

It doesn't even give the option to sign up for anything. Soon as I open the app for the first time it Just asks for log in info. I can't log in without an account. This makes no sense

Shawntay Pritchett April 28, 2017

Best part of the application is sync with Google Calendar so I can have a backup of my schedule

Lisa Smith April 23, 2017

Genbook has made scheduling appts. so much easier, versatile and automated! Plus, I love the database feature and customer reviews.

Carrie Quinn April 20, 2017

Its ok, there really needs to be a month view in the calendar. I schedule a lot of recurring appointments and is a hassle to flip through each week to see what's open. Also needs to have multiple service option asap! Mobile app has a few glitches bit overall ill stick with if these things become available. If not though I will have to find something ese

Gilbert Valenzuela April 9, 2017

Love it but could be more mobile user friendly as some glitches do occur with different mobile users

Laurie Campbell April 11, 2017

Seems to have issues with mobile . Change format often which is annoying.

Stacey Anderson May 6, 2017

The addition of this app to my business has made my life a lot easier, all of my clients love it, thank you Gen Books!

Antonio Small April 18, 2017

Love the follow up visit emails for client's to review your business,and give personal feesback.

Jamie Hannam April 11, 2017

Love allowing new and existing patients to book online, relieving me of the need for a f/t receptionist!

April 9, 2017

Great app for booking. Very straight forward. Need to add the ability to have different schedule availability for different services.

Ricky Castaneda April 19, 2017

Love hate but app works great

Yolanda Walkes April 27, 2017

It's and awesome app to have to manage your business and time.

Lee'Dya Houze March 30, 2017

It's great I get a notification every time my clients book their own appointment. And I love the analytics tool that evaluates my time. The only drawback is it does not allow me to see my client database by last names.

SPN HERBS March 28, 2017

So far Great on computer! However the mobile application has some glitches that needs to be more user-friendly. .. Over all its ok. I will check back in again to see if they fix the mobile application. Would I recommend it? YES! Blessings .

April 3, 2017

You guys need to fix asap!!! A lot of my clients are complaining and now I can't seem to be able to book anyone myself. Fix problem fast! I'm loosing business Bcuz of this!!!

Eloise Villeda April 1, 2017

Is good because you can see all your appointments but you can't do any changes or edits is always down you needed to go at the desk top site. Is getting better after last update

April 14, 2017

Some appointments have dropped off and I have no idea until customers call to ask where I am.

Purpleguy March 21, 2017

Its convenient but glitchy alot when booking from my phone. Which is 90% of how I schedule clients

Kenneth Nourse March 31, 2017

love genbook but hate recent repeated service outages

S Quill March 16, 2017

This used to be a very reliable app. Now it's a constant headache.

Al Velez March 27, 2017

I love this app! It's a life saver! Personal secretary in my pocket !

John Brockway March 12, 2017

Works fairly well. Occassionally logs you out (not especially convenient to find that out as you're trying to schedule someone). Also sometimes has errors retrieving calendar data. On the plus side, fairly intuitive. When it does works, it does what you need it to, schedule people. Also, sends email and text reminders to clients. My favorite feature is ability to send reminders with attachments. Often a bit buggy, but developers seem interested in working bugs out.

Kat Mason March 13, 2017

What did you do to the app? Network connection errors constantly but no trouble with other apps, and it's bad on multiple devices. All of my coworkers are having the same problems.

March 15, 2017

Many connectivity errors. Frequently has to be logged out and relogged into if it's been open more than 5 minutes. Unreliable.

Uyvonka Grice March 13, 2017

It's convenient but i have alot of connection errors lately and i don't like that i can't manage things like.. closed dates or services from the app. I have to go to the full site on a tablet or computer.

Keven Hagen March 9, 2017

It's easy to use but I wish it would be more individualized per user not whole account. We have 3 users under the account and one user likes having 15 minute slots, I prefer less than 15 minutes. Also, it had a limit of how early you can book, ours is 4 hours. Example if you attempt to book something at 1pm, the only spot you'll see open will be after 5pm. I want 30 minutes but we can't customize it to our own, so you look at 1pm you will see all openings after 130pm, not 5pm. Small changes would be great

Benjamin Stone March 8, 2017

We are also having issues after adding a new appointment. The app will revert back to a time selection slider and there is no way to get out of that other than closing the app and restarting. Makes scheduling multiple appointments difficult.

Kendrick Reed March 7, 2017

When I upgraded the app started freezing appts. Was great before then

Genbook Inc. March 8, 2017

Thanks for reaching out with your feedback! We're so sorry to hear the app is freezing on you. Someone from our Customer Care team will be in touch with you.

Tanya Gibson March 2, 2017

The +5 minutes -5 minute icon gets in the way of rebooking appointments a month ahead. It would be great if selecting a day and then "+" to book a new appointment that the day selected, not the current day would appear in the new appointment.

Genbook Inc. March 8, 2017

Thanks so much for reaching out with your feedback!

Ellie Dukes February 18, 2017

Works fine for me. Just need to be able to keep soap notes here too and it would be perfect.

Russell Seguin January 27, 2017

The desktop version works well, but the phone app is basically only good for checking my schedule. Actually making or modifying appointments is buggy and often impossible. It keeps defaulting to the current day at midnight, sometimes makes all appointments 8 hours long, and other crazy stuff. They keep making changes, but don't seem to ever test them!

Danielle Ribeiro December 26, 2016

Bad on Android I used to have on iphone, than change for Android, since than I have problems with it, it doesnt upload changes like cancellation and doesnt show me what day I have blocked off, or the manage has put away, show all normal to me. I am not happy at all, please fix for Android, I need it.

nitra D December 19, 2016

This app is everything. However I don't really like this last update..

James Wilson December 18, 2016

The only feature that I would like to see is group text message and client check ups

Ashley Tolmich January 11, 2017

Always foreclosing and having errors

Alfonso Valcarcel Cruz December 19, 2016

Way better now So much easier since the new update

What's New

We update the Genbook Manager app regularly to ensure you continue to have a great mobile experience.

NO-SHOW STATUS: Added the ability to mark a booking as a “No-show”, and each customer’s no-show history will now be displayed on their Customer Details screen.

FEATURED REVIEW: You can now ‘feature' one Customer Review that will always display prominently to customers looking to book your services.

If you love Genbook, please rate our App. It really helps, and it makes our team feel good.