Paul Watson
The user interface is terrible. It appears there is no way to review a night's activities except in real time. So if, for example, you wake up and see the porch door standing open and wonder who did it you can't fast forward through the night's images to find out. Only pick one moment in time, wait five seconds for the DVR to find the recording, then play that moment in real time only. Isn't the whole point to be able to look back in time to see when a problem occurred? Either this app won't do it or it's so user unfriendly I can't find how to do it. Compare this to the Ring user interface and you will be unhappy with this product.
22 people found this review helpful
Lisa Wojcik
DON'T WASTE YOUR TIME OR MONEY! This system is HORRIBLE. Have not received a signal notification/alert since installed (4 months). Our prior CHEAP cameras & simple software, had notifications for people, animals, vehicles.. etc. Was great to have peace of mind when out of town. This system is THE WORST, can't wait to ditch it & get something else!! Don't waste your time or $, there are better options that actually do what they are meant to. If I could, I would give it negative stars!
2 people found this review helpful
Allan Dickhart
Very happy with the Sannce NVR and IP cameras when viewed via the HDMI cable on a monitor. Record and playback is good and the software works as expected... However this app is very disappointing! It's hit and miss at best! If I'm lucky, I can view some of the cameras 'live' but typically, I get a still image that doesn't update. This is equally poor whether on 4G or a good wifi connection. This app makes an otherwise very good system into a poor one. Please do better!!
25 people found this review helpful