Signed up no problem, found the car no problem, clicked reserve and got an error I was not authorized to make reservations. Called the help number and they said our was an issue with my drivers license... but there is no problem with my drivers license i checked the info. They said I could email member services but by then I was late so I gave up and called Enterprise. Fail.
Avoid if you want to rent within 1-2 days. They have an unmentioned approval process and do not reply back over email or Twitter support.
Terrible app, constantly locks me out of my account and cancels reservations due to their archaic and failing payment systems. Just got short notice that they are leaving Atlanta forever. Good riddance. Worst service of any kind that I have used in decades. The technical staff and management staff are utterly incompetent.
Well Mike everybody else I paid $20 for GIG and haven't been able to rent in three days. I see the company response is that all cars are booked. To have only 50 cars available in LA is stupid and a rip off so far. I want my money back and no I don't want to email you, email me!
Would be nice if they posted prices before paying the $20 fee. I thought Uber was absurd with their overpriced leases, but Maven is even more expensive. The concept is nice, the availability at this time is low but I'd rather give it a shot and earn money than complain about it.
Tried to access the rideshare settings and was told they would assist me within 48 hours and they did not contact me. They asked me to reach out and i did but was left waiting. I'm dissapointed because they seemed legit but they aren't responding back. I also think they blocked my number because when i call all i hear is a click. If they cant solve the issue at least tell me don't leave me waiting and secondguessing myself. Seriously, how is this even legal. I wanted to business with them. I guess i'm the only responsible one here.
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