I have one unit that just failed after an automatic firmware upgrade and a second that won't let me add it to my account. Online chat support doesn't troubleshoot these units, tells me only support option is to call. No advanced troubleshooting info available online i.e. how to factory reset.
The app has a lot of promise. It's about 85% of the way there. With a few tweaks this app would be perfect. First, the app crashes after creating a new user. This happens on both phones that I set it up on. This occurs after it forcibly logs you off with an invalid token error message. You can just log back in and reopen it and it'll work fine. Second, the invite process is confusing. The invite email should tell the person how to get the app and create an account with their email address used in the invite. Right now the email says something about a schedule which is incorrect and misleading. Lastly, Google Now integration is missing so you can't control it through voice commands. With these changes and bug fixes the app would be perfect.
Was working great, then you guys messed it up by doing an update. Grrrrr. About ready to throw this thing in the trash.
I can not reset the unit or delete the door or anything so I can start back fresh. I had to reset the unit when I had a problem with my wireless router and since than it has not worked. I went through the whole setup and still nothing. I'll have to call customer service when I have more time.
Unable to delete door and start over, customer service is a joke with a 2 hour wait.
It has improved a lot but still can't understand why they do not allow access from ifttt or wink to create rules with other apps.
- Bug fixes
- Performance Enhancements
- Updates for Scheduling and Rules
Close, Open, get Notified or simply Check if your garage door is open or closed.