Bug in latest version: Opening app will turn on Wi-Fi even though I never want my Wi-Fi enabled! Android 7 on LG v20 phone. App has been slowly improving over time and stability of the DCM firmware has also improved. However I've given up any hope on the in-app ability to disable notification sound for door open/close. Genie insists the feature works, it literally never has. I found an override option in Android 7 that seems to silence it.
Just as someone else stated, there is an annoying bug that is not a feature. When the app is opened the app will enable your phone or tablet's wifi which is annoying and totally unacceptable. After every update the app wipes out your saved login credentials. Test your product thoroughly before sending out an "update"!
See original comment below. Since then customer service contacted me, was very nice, and sent me a replacement unit. New unit has a different logo on it. But setup and app is the same and easy. I'm overall happy with it. I hope this unit works for more than a year. Aladdin connect worked great until something changed. Now controller reboots everytime I try to connect to it. Says offline. Tried removing and reinstalling. Doesn't help. Tried online chat support but they don't handle any connect topics. You have to call. Waited 2 hours to be dropped into the no longer open message once and an hour another time. Had time today but they're closed for the holiday. Really liked until it stopped working.
Only attempt setup if you have iOS or mainstream Android. Several aesthetic and functional inconsistencies among varying devices, and setup with the app is non-functional on obscure devices like OnePlus. Fortunately you can set it up if you have a friend or loved one with mainstream device
Wants an unacceptable amount of access to phone. I give it all the access and then the app doesn't work, and then crashes. Genie Aladdin app is a POS. What a huge waist of money!!!
Validating everyone's comments. Recently, login will not work password reset request will not work rendering the unusable. Will amend this rating once it is fixed.
- Improved Setup Process
- Bug fixes
- Performance Enhancements
Secure smartphone with transparent diamond door lock theme.