Must be technologically inclined to set up, functional app but could be so much better System works great until roughly every 6 months they push an automatic firmware update to it the door controller and it stops working until I reset EVERYTHING. The Android software is basic and functional but could be made so much better with more features and control over notifications. I have been in contact with Genie repeatedly to report bugs (i.e. phone notification DOES NOT disable) that clearly have been ignored.
Really, Really Needs Work Wow... Who wrote and tested this?!?! App doesn't stay logged in. App can't connect to the Internet when every other app on my phone can. Notification still works though. App can't connect to the server. Garage doors are offline. I think this thing works about 5% of the time. Big waste of money so far.
This app sucks! Come on Genie you can do better. I purchased 2 7055TKALV and I love the openers but the app is a major disappointment. When I turn off audible notifications I expect not to receive them. When I have to log in every time and the "remember me" doesn't work I'm pissed! I ended up configuring a zwave op to avoid their nuisance deficiencies. Sad.
Agree with everyone else. Bought this opener because of the smartphone capability but should have looked into it more. Cmon Genie!!! Disappointed. Keeps logging me out and can't manage notifications
It worked for awhile.. The app used to work. Now it flaps like a bird. Strong wifi signal out in my garage and all. Seems every hour I get a notification the app and garage have disconnected.
Poor tech support and customer exp Can't set up the app bc of server issues. Spent 20 min on phone waiting for tech support. They told me that servers were fine, and they've had this issue before. Tech support wanted to transfer me to more tech support. Ridiculous
- various bug fixes
- performance enhancements
- updates to shared access
Close, Open, get Notified or simply Check if your garage door is open or closed.
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