4.58K reviews
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About this app

Aladdin Connect allows you to monitor and control you garage door from anywhere. The Aladdin Connect app works with any Genie Wi-Fi-enabled garage door opener or retrofit kit and can be set up in minutes. The app controls up to 20 garage door openers or retrofit kits and allows you to do the following:

· Open or close the door from your smartphone

· Check whether the door is open or closed from anywhere, using your smartphone

· Get notified if your door is opened or closed and customize notifications

· Add up to 20 family or guest users and get notified when they operate the door

· Set up rules to automatically notify you or close the garage if the garage door is open at night or open for a long time. For more information, visit http://www.geniecompany.com/aladdinconnect/

If you have any questions, please refer to our FAQ.
Updated on
May 25, 2022

Data safety

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4.58K reviews
Michael Stoops
July 15, 2022
So far, I've signed up for the account and had them confirm my email address. When I sign in, they tell me the login is incorrect. When I attempt to recover the password, they tell me they've never heard of it. After confirming it. This product and company are a steaming pile of skit, and I say that not just because of the app. The opener won't enter programming mode so I can connect the keypad. Support second guessed me and terminated the conversation without adding anything helpful at all.
4 people found this review helpful
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Overhead Door Corporation
July 18, 2022
Hello Michael, Sorry to hear that you are having issues, but if you want help with the Aladdin Connect App setup you can call 1-855-599-4995 and that team is highly trained to assist you.
Michael Kassenoff
July 11, 2022
Wifi setup is terrible. It took over 30 minutes to get it connected. The in app back and close buttons don't work. The open close feature, if u ever get the thing connected and if the app ever sees that the device is connected, is a terrible user experience. I shouldn't have to hold to open, just a tap should do it. Aside from the delay the opener then beeps a bunch before it opens/closes. Annoying and adds to the already lengthy process of opening/closing the door. Just terrible.
5 people found this review helpful
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Joshua Baird
June 10, 2022
When it works it works, but extremely frustrating when their backend service goes down and I am completely unable to open my garage. Something as simple as this should not have issues this frequently. I also wish there was a more convenient way to open the garage such as using a homescreen widget. Opening the app having to hold down on the button gets annoying and repetitive.
8 people found this review helpful
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What's new

Performance updates
UI fixes