MyGenMobile App

Name: MyGenMobile App
Availability: InStock
Rating: 4.38759708404541 (2530 reviews)
Author: Gen Mobile

Gen Mobile

4.4

2.53K reviews

100K+

Downloads

Everyone

About this app

Manage your wireless service with ease using the MyGenMobile App. Check your data, make payments, update your plan, and add extras in just a few taps.

Gen Mobile offers affordable plans for every budget, including free unlimited international calling to 100+ destinations on plans $10 and up. Gen Mobile also provides free or discounted wireless service through the federal Lifeline benefit, keeping eligible households connected to what matters. You can save up to $30 on your wireless bill with Lifeline if you qualify!

Get the most out of your Gen Mobile service with the MyGenMobile App.

Updated on

Apr 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data isn’t encrypted

Ratings and reviews

4.4

2.51K reviews

Riccardo Rivera

April 8, 2026

I downloaded the updated app and once I open it the app just Paused at the Initial Red Screen and stays there. I cannot even enter the App. How can I add data or check my Data Usage if I can't enter the App? The New Update is Not Worth the trouble. keep the old Version if you want to Manage your Genmobile Services and account.

Gen Mobile

April 16, 2026

Hi Riccardo Rivera We apologize for the frustration with the new update. We want to get this fixed so you can manage your data easily again. Since we’ve connected via email, please call +1-833-528-1380 so our Care team can walk through a solution with you over the phone. We appreciate your patience while we get this sorted! Best, Gen Mobile Care

Vincent “Giantvince1” Meadows

April 3, 2026

Absolutely pitiful. This app forces all users to disable developer settings, ADB access, AND VPN connections JUST TO LOGIN AND VIEW YOUR USAGE. This is a DIRECT FCC violation, as they have also removed logging in via the website in a standard browser roughly two months ago. EDIT TO RESPOND: Your claims of "security" here are nonsensical. You should be using Play Integrity like almost every other app developer does, instead of checking for features that Google already ensure can't read app data.

2 people found this review helpful

Gen Mobile

April 3, 2026

Hi Vincent Meadows. We’re sorry for the frustration and understand your concerns. Our app requires certain settings, like developer options, to be disabled to help protect our customers' account security. If you're still having trouble logging in, please email your name and number to genmobilecare@dish.com. Best, Gen Mobile Care

Tariq A B M

April 5, 2026

$10 recharge for my 6gb plan was finished by the app and phone itself for games I repeatedly delete and it retry with a identity thief vengeance had my accounts drained and the app recently after the update April 2026 the app told me I can't use it after charging me $50 and even the agents price quotes didn't match for $17 plan I had ok speed for a week or two but the app said it deleted my data and chats for my security? how about for my records they want me to delete antivirus protection why

Gen Mobile

April 7, 2026

Hi Tariq A B M. We’re sorry to hear about your experience and understand how frustrating this must be. We’d like to take a closer look at the charges, data usage, and access issues you mentioned. Please email your name and number to genmobilecare@dish.com so our Care team can review your account and assist further. Best, Gen Mobile Care