MyGenMobile App

3.2
216 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Download the Gen Mobile app to manage your account with ease. You can change your plan, make payment, track your data usage, add more data or international talk credit and more!

Gen Mobile delivers the best value in wireless with affordable plans for every budget and free unlimited international calling to over 100 destinations on plans $20 and up.

Buy a phone or bring your own and try one of our plans worry-free with a 7-day money-back guarantee.
Updated on
Jul 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data isn’t encrypted

Ratings and reviews

3.2
215 reviews
Jamie Alexander
June 5, 2024
I did not get a text after hitting the forgot password when I go to log in? I need to add data already because 4 gb go very fast when I use my phone for everything. I have to pay for service now because the acp program ended and lifeline is not offered in pa! Had I known this, I wouldn't have signed up for this phone service. My calls are dropped frequently and my Internet stops a lot while I play my games which really upsets me because it doesn't save my progress sometimes when it happens.
6 people found this review helpful
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Gen Mobile
July 10, 2024
Hi Jamie. We were able to fix the text message issue right away. Please make sure to update the app to get the latest version. If you do run into any other issues, please contact our Customer Care at (833) 528-1380. Thank you for choosing Gen Mobile.
Angeline Scoggins
June 7, 2024
GenMobile is absolute trash!!! I have not been receiving all my data and calling customer service they only say to keep turning my phone off and turning it back on. The first time I had this issue I was told to purchase a new phone by the agent because the one I received from them was outdated. I purchased a compatible phone, had a gen mobile agent assist me with set up, and was fine. Needless to say I'm still not getting my all my data. It caps at 2 and I was told it's my fault. ✌🏾🖕🏾
10 people found this review helpful
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Dani Lamb
July 3, 2024
‼️SCAMSCAMSCAM ALERTGEN MOBILE REPS ARE CHARGING FOR FREE PHONES. THEY TELL ONE CUSTOMER THEY ARE DENIED THEN TURN AROUND &SELL THE SAME DEVICE TO ANOTHER CUSTOMER WITH THE OTHER PERSONS INFO DENYING FREE PHONES/TABLETS TO MAKE MONEY‼️No option for starting an account. Only for existing app accounts. The app is so simple it isn't useful at all. ALSO THEY NEVER ANSWER THE PHONE ‼️ YOUR SERVICE WILL BE INTERUPTED WITHOUT NOTICE ‼️ HORRIBLE CUSTOMER SERVICE BAD RECEPTION (NOT TMOBILE OR SPRINT)
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