
Emil Mudura
now is been a over a year since the complex moved to this system. Awful app. often I can't get in the building or take a long time to get in. The app takes long time to open. Errors all the time. usually I'm praying someone gets out so I can get in. Useless app. Only ok think is that Amazon can get in. But I would rather go pick my package if the alternative I can't get in my home. Way to feel unwelcomed in your own complex.
6 people found this review helpful

Rey McMillen
I have to toggle airplane mode EVERY time I open the app or it won't work at all, and recently even that doesn't work. If you try to unlock something too many times, THE APP LOCKS. I can't even get into the parking lot of my apartment building when it isn't working, let alone into the building. I just have to wait at the gate and hope that it's working for somebody else, and when Geokey periodically COMPLETELY crashes, people have to prop the doors and gates open which defeats the purpose.

Mark Fiedler
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Still impressively slow and unreliable, your garbage app still regularly locks me out of my home. One thing that might make it slightly more bearable is a small widget (the same size as any other app icon) that I can set up to unlock the door of my choice, and that doesn't "forget" what it does. The existing widget is gigantic and after about a day or so loses it's buttons so I have to open the app and use multiple clicks to unlock a door
9 people found this review helpful
Geokey, Inc.
August 27, 2024
Hi Mark, we are sorry your experience with the Geokey app has not been a good one. If you are having troubles with the app please contact our support team. We are here 24/7 to assist you and all of our users. You can contact us at 888-348-9905, support@geokeyaccess.com, or by chat through the app if you press the question mark in the top right.