TMB App (Metro Bus Barcelona)

3.4
5.57K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Have all the information on the public transport network at your fingertips and use your T-mobilitat card from the app. The TMB App is free and available in six languages.
• T-mobilitat: Register for T-mobilitat card and validate it without contact. You can buy tickets and validate them with your mobile phone if you activate it as a support (Android phones with NFC). You can also upload tickets to your physical card if you request it. For specific queries about T-mobilitat, you can contact us via WhatsApp at +34 607 68 40 87.
• Buy tickets to collect from metro machines: you can continue buying magnetic stripe transport tickets and collect them from vending machines, as before. You can also buy a single bus ticket and validate it on the app once on board. Save your purchase history and invoices and carry out other procedures.
• Find out about bus and metro services: check for information on bus and metro lines, stops and stations, connections, access points, times, changes in the service, waiting times and accessibility of the lines you wish to use.
• Plan your journeys with ‘Journey Planner: Journey Planner offers you the best public transport route including options with all operators. It provides information on the journey and its length and shows you how to consult the map. You can activate the navigator to tell you when you have reached your destination stop. It also shows you the nearest public transport to your location.
• iBus Proper Bus - iMetro Proper Metro: these are two tools that inform you of the scheduled arrival times of the next buses and metro, respectively, and their level of occupancy. The iBus also provides information alerts at stops to tell you when the bus is about to arrive.
• Customise the TMB App with your JoTMBé user account: save your favourite routes and stops, along with your usual routes and places. Choose the notifications you want to receive to keep you informed of changes to the bus and metro service. Also discover the JoTMBé points programme and earn points by personalising and using the application.
• Customer service: access our customer service channels, carry out procedures through the virtual office, book an appointment at Punts TMB and check out our FAQs.

Exercise of rights GDPR

To exercise your rights of access, of rectification, of suppression (right to forget), to object, to the limitation of processing, to data portability and to not be subject to automated individual decisions, just send an e-mail to the address: dades@tmb.cat.

You will find full information to exercise these rights in Exercise of rights GDPR (https://www.tmb.cat/en/transparency-portal/protection-personal-data#content-title-rights).

If you need to make an enquiry, request or complaint regarding the processing of your personal data, you can contact the Data Protection Officer through the following email address: dpd@tmb.cat.

You also have the right to present, at any time, a claim to the Catalan Data Protection Authority, regarding the processing of your personal data.
Updated on
Sep 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
3.4
5.57K reviews
Victor Ciappina
September 20, 2022
The app intention is good. Unfortunately, the virtual card is a rip off. They charge you 1€ for a service that's badly designed. It takes forever to load the e-card every time you need it and you have to be connected to the internet in order for it to work properly (yes even on the subway). You wonder why changing to the virtual service when the carton ticket one is free to print and is faster to use on a rush. A bit disappointed honestly.
9 people found this review helpful
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Transports Metropolitans de Barcelona
July 28, 2022
Please send a WhatsApp to 607 684 087 and we will try to solve your doubts or incidents about T-mobilitat. We attend you from Monday to Friday working days, from 7.00 am to 8.00 pm. More information at: https://www.tmb.cat/es/tarifas-metro-bus-barcelona/t-mobilitat/venta-y-atencion-al-cliente. Kind regards.
Jan Vargovsky
August 21, 2022
App itself is incredibly slow, everytime you need a ticket, it loads account info, e-wallet and virtual card that takes 30 seconds, you can't even cancel this operation if you miss click. You can't buy ticket for somebody else, they have to create 2 accounts all over again and pay 1€ to be able to buy and use a ticket. I don't get this t-mobilitat integration, you can buy 3 tickets only but if you go to purchases, you can buy whatever is in the vending machine?
1 person found this review helpful
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Reflect
April 10, 2022
I think it would be ok to just say "here is an app to show you the bus times ticket prices and the city map. Please get your tickets from the station". I would appreciate this more than dealing with this app design, already scared I scanned my passport. I hope I can pay contactless at the airport at least and buy a T10 or similar. Anyway, at least I tried. Sorry but with today's available tech this is not yet a user friendly app. The nfc payment steps need simplification.
11 people found this review helpful
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Transports Metropolitans de Barcelona
May 26, 2022
Apart from the T-mobilitat and the single bus ticket, the travel tickets are physical. Therefore, although they are sold online it is necessary to pick them up somewhere physical. Regarding the T-mobilitat, it will incorporate more and more tickets and will be able to buy them online, upload them to the support and validate them without contact. BR

What's new

Version 10.11.0
This version incorporates some information about the double route of 127 bus line.