This new version erased every script I had saved in the app. I don't have the bottles get the Rx numbers. Now I have to goto the pharmacy to do refills until they are saved in the app again. In reading the other users comments the no calling doctor is unacceptable, as well as no option for same day refill. Horrible upgrade developers.....
After the redesign there's no way to put that you want your RX now and it automatically goes to the next day. That's dangerous if people are in a life sustaining medicine and ran out of it. Idk why ge always has to do everything half ass.. Other than to save a dollar that they don't pass on to the customers. Time to switch to Walgreens. That app is light years better and had more functionality hears ago.
I used to use this app all the time and loved it. Since the redo I'd have to say it's the most frustrating app I have. It is completely useless. Is very challenging to get into it, and then when I do, I can't navigate between my family members! 😡 Before the update, I could request medication refills for anyone in my family. That is absolutely impossible to do now as it will only display my husband's meds regardless of who I choose to manage. It's frustrating to have an app that used to be easy to use and helpful and instead it now is useless.
The old app was wonderful. I could click on Rx and have it refilled and ready the same day. I have no access to my scripts on this new version because it keeps saying there is a technical error. I'm having to call everything in again! This was a terrible upgrade and I'm extremely disappointed!!!
I was happy to see they finally updated the app, but then I was very disappointed. It takes a RIDICULOUSLY long time to load! If I click on an app, I shouldn't have to wait >30 seconds for it to open so I can do anything. It won't let me log in with my phone # anymore, so I had to create a whole new account. I used to be able to order refills for my family, but now it says my daughters have to give me permission to see their prescriptions. (Already did this in the old app! Why do I have to do it again?) New version is another fail.
They must have tried to update the App. recently, but all they did was make it worse!! Now I can't log in, had to reset my password, still won't let me in, made me create a NEW account and I've lost all my Rx's including my family members I had on my account that I managed and THEIR prescriptions too!! Epic FAIL!! HIGHLY DISSAPPOINTED.
Several bug fixes and user interface enhancements have been made to improve your experience.
RefillRx Mobile provides a one tap solution for refilling your prescriptions.
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The My GNP app puts your local Good Neighbor Pharmacy on your mobile device.