I think is a good idea was, but does not working. Simple couldn't open 3 bikes, 4th one was suspended. The map not updated properly if I need now I'm just Fu...up! If they can fix this bugs maybe will try again but I'm not toping up with money this useless app. Sorry guys exams failure.
All their 5 star reviews are "a Google user with no comments on the same day" or random Google users with "fake Chinese names with no comments all on the same day". They rob you blind. Nothing like the Boris bikes. Worst customer service ever! Submitted over three app tickets which disappear or they just delete them and they don't reply to email.
Can't change card details, was then referred to the worst customer service system, urgent to them means waiting for 3 hours. Complete waste of time and effort.
Latest update has logged me out and now won't log me back in via Facebook, despite the fix update. Also no one responds to you when you raise a ticket. It just disappears rather than them acknowledging this. Poor.
Awful customer service. No bikes outside central Bristol and YoBike don't answer questions on the support part of app. Good idea but if you have problems you're on your own.
Says the app is installed on my phone but I cannot see it in my apps,which means I can't use it and I can't uninstall and reinstall it
1.Fix Facebook login bug
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