Benepass

Name: Benepass
Availability: InStock
Rating: 3.5505619049072266 (105 reviews)
Author: Benepass, inc.

Benepass, inc.

3.6

105 reviews

Everyone

10K+

Downloads

Everyone

Learn more

About this app

The flexible benefits platform for people-oriented companies.

Benefits that adapt to your lifestyle. View your benefits and spend them where you want, when you want, how you want with the Benepass app and Visa card.

Updated on

Apr 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, App activity and 2 others

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

3.6

104 reviews

Krystina Martinez

January 3, 2026

Only way to reach "support" is in app, and the support is an ai chatbot that does not provide accurate information. This not only seems dangerous, but is incredibly irresponsible. Learned my lesson and getting away from the platform as a whole as soon as I can because it shouldn't be this hard to use the service and at this point the app only functions as a glorified balance checker

Benepass, inc.

January 6, 2026

Hi Krystina — thank you for taking the time to share your feedback. We’re sorry for the frustration this has caused and truly appreciate you bringing it to our attention. We see that you’re already connected with our support team, and we’ll continue working with you through your open in-app request to get this resolved as quickly as possible.

Davin D. Dawson

April 12, 2026

poor customer service. it is very difficult to get a real person to answer your questions. most communication is ai slop. they frequently make mistakes.

Benepass, inc.

April 14, 2026

Hi Davin—thank you for your feedback. We understand the importance of connecting with a real person. It looks like you’re already in touch with our dedicated customer experience team, and we’ll continue working with you on your open request. Please keep reaching out through that thread—we’re here to help.

Ty Andratschke

May 22, 2024

Ok all things considered. Biggest complaint is that when checking your card details, if the listed address is too long it gets cut off. There is no option to copy the address, and no way to scroll to see the full address either. In my case it cut off the first few numbers to the address, so you have to check through web if you want to be able to use it for anything. Also, some accounts such as the "lifestyle savings" are very vague in what they cover. Very responsive & helpful customer service.

Benepass, inc.

May 23, 2024

Hi Ty, thanks so much for the detailed review! Could you please reach out to us directly at https://support.getbenepass.com/hc/en-us/requests/new and provide screenshots of the address issues you're encountering on the mobile app so we can troubleshoot together? Thank you!