Heal: Telehealth & House Calls

530 reviews
Content rating
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About this app

Heal is the leading provider of in-home primary care, using technology to re-humanize the practice of medicine and deliver better outcomes for patients.

Heal offers omni-modal care that includes:
- DOCTOR HOUSE CALLS: We bring everything we need to provide excellent primary care to the comfort and convenience of your living room
- VIRTUAL TELEMEDICINE VISITS: Our providers are available to discuss your health concerns over phone or video chat, 365 days a year
- REMOTE MONITORING: Rest easy knowing your doctor has access to your most up to date health information, thanks to our Heal Hub monitoring service.

Patients can schedule a telemedicine or in-home visit with a highly-vetted, board-certified and licensed provider, 365 days a year. Note that Heal does not treat emergencies.

Heal is in-network with Medicare and most major Medicare Advantage plans, including Humana, Wellcare, Aetna, VillageCare, Clover, Healthfirst, United Healthcare, and EmblemHealth.

House calls are covered by most insurance plans and the copay is typically the same as an office visit to a primary care provider.

Telemedicine calls are covered by most insurance plans at no cost or a very low co-pay to members. You would just pay your applicable co-pay.

Use Google Pay to pay quickly and securely.

Heal is available to 80 million Americans in Illinois, Louisiana, New York, New Jersey, North Carolina, Georgia, South Carolina, and Washington State.

Search the full list of cities where Heal house calls are available: heal.com/cities

- Tell us about yourself: enter your address and create your patient profile.
Find a time that works with your schedule.
- Check your insurance eligibility and see applicable copay amounts upfront, before you book.
- Select your primary care provider: see the same doctor or nurse practitioner, again and again.
- Access your health information in one centralized location

New York Times — "Bringing back old-school techniques with new-school technology."

USA Today — "Heal will bring a well qualified doctor right to your own house — no months-long waiting for an appointment or germy waiting rooms needed."

QUESTIONS? Heal.com/help-center | (844) 644-HEAL | Chat in the app

- LinkedIn: https://www.linkedin.com/company/healapp/
- Twitter: https://twitter.com/HealApp
- Facebook: https://www.facebook.com/heal/
- Instagram: https://www.instagram.com/heal/

Please refer to www.heal.com if you need an ADA compliant way to access this information.
Updated on
Aug 11, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted
530 reviews
Victor Manuel Cervantes Salido
May 6, 2020
There's a couple of issues within the teleconference option. One, on my Pixel 4 XL the front facing camera video is on Gray Scale, swapping between front and back cameras doesn't fix it. And two, there's no way to resume the video call intent if you send it to the background, it doesn't show up on the recent apps. I still can talk for a couple of seconds before the conference is killed and the doctor has to call again.
10 people found this review helpful
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A Google user
December 5, 2018
Good service, bad app: you will get annoying notifications promoting the app, which interfere with the need to allow useful notifications from the app. When clicking on these notifications, they disappear and cannot be read (you're taken to the "schedule a service" view). Consequently, I just choose to disable all notifications from this app using the Android OS settings. It's a bit ironic that the assault of notification spam is incompatible with mental health, isn't it?
22 people found this review helpful
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Richard De A'Morelli
February 27, 2021
This app goes from creating a new account to immediately wanting to book a doctor appointment and input a credit card#. No mention of copays, insurance, or how/when/if your health records are obtained. Overall, the app feels more like an old-school magazine subscription service with silly clipart, rather than a high-tech health app. During Live Chat, I was told that a house visit costs $189.06 (their website says $159). A phone consult is $189.06 as well, or "only" $79 if you pay cash. That makes this the priciest telemed app on my list of choices, and it is now off my list. I would have saved time and annoyance skipping this app and looking for telehealth services elsewhere.
13 people found this review helpful
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