More expensive than cabs!!! The whole point of rideshare is to be cheaper than the cab companies. App is clunky and it takes forever to get a ride. If you wonder about the positive reviews, they're all fake. Notice how almost all of them use the word vetted. How many people do you know that use vetted on a regular basis? Company shills. The app is junk.
Joke of a replacement for Uber The worst of the bunch when it comes to the replacement of Uber in Austin. They'll charge you a cancellation fee when you didn't cancel, have drivers 20 miles away accepting rides and not being able to cancel because of the nonrefundable fee, and their support is nonexistent even though they have an office full of employees sitting on their butts doing nothing. Drivers are getting screwed out of their tips and not compensated for several rides. Try Fasten or Fare. Much better alternatives.
Updated review I used this service in its infancy and was pleased with it. It was not perfect but I figured they would improve with time. I've used it a few times in the past few months and nothing has changed. You could argue that it has become worse. The app does not work, at all. The location feature doesn't work so the drivers will call you no matter what to ask where they're picking you up. The fares are too high as stated by everyone else. This is pretty much an app that can hail you a cab.
I had an issue with this app working so I called customer service......let me say that again I CALLED CUSTOMER SERVICE! Other rideshare companies don't have customer service phone lines. I spoke to a human after leaving a message and getting a call back immediately. Havent gotten a chance to use the service yet but so far I'm happy!
I used their service for a new years ride that was only 9 miles long. They ended up charging me $90.00 for the ride. They say that they show an estimated trip charge which doesn't actually happen. They do not disclose the rates at the time of service and just assume that you are going to be ok with whatever they are going to charge you. DO NOT USE THEM FOR A RIDE SERVICE JUST CALL A CAB.
Do not waste your time with getme. Rides are never available. The rides that are available are too far. The rides that are close are no longer available when you try to accept. The drivers don't get a ping for ride requests. It's a rat race to see who can get to it first. This company won't be able to survive. Use lyft or uber in Houston.
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