Worst update ever! 1. Lost all rewards point accumulated 2. Not working after update - cannot collect any stamp nor EZ link point 3. Customer service is totally not helpful. Update to your reply (17th Nov 2016) If there is negative star you probably deserve it. I had communicated with your team and your team admitted this is caused by the technical problem of the update. I tried to login even with a new account but still not working. Probably Android 7.0 is too advance for your app development team.
After updating to the new version, all rewards/points which I accumulate since the launch of app are now all gone. What a way to reward your supportive users. Pui! Update: I received an email from them that I might have accidentally log in another account. Goodness! How could I log in to another account when I have only one? Does this mean someone else could have logged in my account as well? This serious sh*t about the security of this app and our privacy! Reply to perx: Reading through your replies to the rest of the reviewers, you keep telling us because we have logged in to a used account. How can so many users encounter the same problem? Stop giving excuses and fix the app! Stop pushing the blame to us; the problem is entirely at your end.
Fail to add EZ link card Doesnt add my ez link card. Used to work with previous versions of app
Uninstalled and reinstalled and still crashes Everytime I try to scan a QR code, it crashes. Further to developer's reply to my feedback here, I uninstalled and reinstalled the app. But I just tried it and it crashed again.
Crash Most of the time i click the ezlink icon it crashes. How can i redeem points if this is the case? No points is added in my ezlink :(
Can't set my locations... Just installed app and it's already not working. Also, i can't add my ez link card at all.
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