Spruce: Cleaning & Chores

231 reviews
Content rating
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About this app

With Spruce, residents can book on-demand lifestyle services like chores & housekeeping. With instant booking and on-demand scheduling, you get the services you need, when you need them. You can also schedule recurring services to save even more.

With the Chores features, book fractional cleaning services like cleaning floors, doing dishes, or clearing clutter. You can also add chores to house cleaning services so you can reduce the prep time normally required to get ready for the housekeeper.

Spruce also offers additional services like Pet Care and Laundry via our dedicated partners available on the Spruce app.
Updated on
Jun 2, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and Photos and videos
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

226 reviews
Kevin Castillo
June 7, 2023
Have had some bad experience with customer support. The app doesn't always work correctly and requires to be uninstalled and installed again. Spruce claims that it works with the leasing office and doesn't require anything from me if I'm not home to open the door but not the case. They wait till the people are right there and then ask for help with entry instead of getting that settled ahead of time. Unfortunately, because of price, still consider it until I find something better
Did you find this helpful?
Spruce Services, Inc.
June 8, 2023
Hi Kevin, Thanks for reaching out to let us know about these entry/access issues you've had. If you go to your profile in the Spruce App and then "Home Access Directions", you can add details here about how we can access to your home. If you want your leasing office to release keys, please ensure you sign a key release form with them.
Alex Jones
January 18, 2021
The app is great, as is the website. Super easy to book and communication is good. Now the actual service itself, very different story. I booked a Premium Cleaning and received a terrible cleaning. I did contact Spruce Support and they sent a second person who did not do a good job either. After contacting Spruce Support again, they offered a partial refund and a future free cleaning in an effort to rectify the situation.
31 people found this review helpful
Did you find this helpful?
Spruce Services, Inc.
January 18, 2021
Hi Alex, thank you for contacting our customer service team to find a solution here. We appreciate you communicating with us, and are glad we could take care of you after our pro had an unexpected, but unfortunate personal matter to handle. Thank you for being flexible.
Alejandro Perez
May 24, 2023
They charged me and never show up for the cleaning. When I reported it through text they never replied back. When I chat with them, they didn't solve the issue. So if you are looking for an expensive, but unreliable cleaning service; Spruce is for you.
1 person found this review helpful
Did you find this helpful?
Spruce Services, Inc.
June 8, 2023
Hi Alejandro, we're sorry to hear this. Our live chat is available Mon-Fri 9AM-5PM CST and Saturday 10AM-5PM CST. Please do reach out so we can do everything we can make this right.

What's new

Here's what's new:

Help your Cleaning Pro know how to access your home
You can now add specified home entry directions when you're booking a Spruce cleaning. We know these directions can change over time, so you can also update your home entry directions on your Profile or while reviewing your Upcoming Booking.

We’ve swept away some bugs and spruced-up our app’s performance to keep your experience squeaky clean.

Love the app? Rate us!
Have a question? Check out https://getspruce.com/faqs/