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Very Bad Services I was waiting 20 minutes for the Cab. First its showing on Apps 5 minutes then 2 minutes then again 8 minutes. But didn't come. And i called 4/5 times to the Drivers number but no answer. Then 20 minutes after i cancelled the order. And its showing on the apps there is no cancellation fee. But still they charged me £5.00 from my account. Its a really Bad experience and Really Really Bad Service. ---- it's been one week now no reply from them and their customer service number is not working.
Great - but - Time is not accurate. Very convenient but not accurate. It says the Taxi will be in 3 min. But you can see the driver on the map is very far away....
Deceptive Yes there is no surge pricing per say. But research the same fare within 20 mins you will keep getting different prices. Why do the prices keep changing within minutes.
Inaccuracy and rudeness I am not from the city so I didn't manually put in a location but I set my pickup location and the location was completely incorrect. I don't understand why this app has this feature if it can't get the vicinity of my location precisely. Uber and Lyft is much more accurate with their pickup locations than this app is. No wonder there aren't many downloads. Also the driver was so rude saying he can't waste his time. I don't have all day either why is he putting his anger out on me for this app's incompetence
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