Used this service from start when was visiting Moscow. first cars started not be a gettaxi; then no wifi; later on problems with payments and now application doesn't work at all. Support locally for english speaking people is not existing. On weeks now problem answer is "try it later". Do not use this is waste of time.
This is a great app and a nice alternative to ride sharing apps if you're in an area that supports gett. My only complaint is the annoying push notifications that come up, even when the app is not in use. My status bar is not your advertising space. Edit: reducing my rating because you sent me push notifications.
Prebooking a cab doesn't mean you'll actually get a cab. Just starting using the app and liked the prebooking function, as it allows me to "guarantee" a car will arrive at a time I specify. They ask for 2 hour advanced notice, so doing it 12 hours in advance should be ample. 10 minutes before my booking time, I get a SMS telling me my booking has been cancelled... Why? What's the point in booking if there are no guarantees you will get a car 😣
Had a great driver, however I am being charged for the ride after clicking on an email promotion giving me a free credit. Waiting to see customer care reply before I decide next step.
Free £10 credit - have used this app for several months and its great. If you use GTEILJO coupon code when you initially sign up, you will get £10 free credit. I use the pre booking option a lot which Uber do not have. Great communication prior to taxi arriving and drivers have all been friendly. All good.
I've used this app many times and on most days, I've gotten a driver in less than five minutes. Rarely there were times where I could not find any cars at all, even as the radar spanned. Nevertheless, the pros definitely outweigh the cons. The prices are incredible, encountered kind drivers (some were extremely AWESOME), and the cars are nice. It's been a great experience using this app. (Code for $20 off your first ride: GTLIHUK) I hope you new riders Gett the same experience I've had!
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