Hassle free I love it. My only complaint would be about not being able to order a taxi for my mom to go one place, and another for me to order at the same time. Other than that, it's great!
Good experience with the service, price & drivers...but disturbed by the fraud. Virtually every driver has EZPass...but the app charges the cash price for every toll. That's an extra $3-5 every time you take a bridge or tunnel. Does the driver keep this? GETT? They refuse to answer, but it's certain that you pay & the MTA [or Port Authority] doesn't benefit. If they're not passing through what it costs them, they should be honest about it.
They no longer support android 4.4.4 After years of using the app, it suddenly stoped working, support said they no longer work with android 4.4.4
Not working without google services, that i fail to install
Terrible customer service / app crashes / 5 days no reply from tech support. I never got to use Gett but my account is block for fraud and customer service wants me to blindly send my ID and credit card info via unsecured email. I downloaded the app 3 weeks ago added two cards, tried to add a third card and it would not let me. When I tried to use your service on September 23rd it said my account was blocked.( had to send another email 5 days later on the 28th due to no reply / so I wrote this review). Customer service said to send a copy of the card I used front and back along with my photo ID ( this is unacceptable because it is not a secured way to send my information). The app keeps crashing after it says I'm blocked so I can't see the cards I used. I don't remember which of my cards I added to my account, so I'm not sending you any random card as customer service recommend. Tried to reinstall the app due to constant crashing but there's no ability to login just a registration option which tells me that my account is blocked. Please fix this.
No price list One star for not telling you upfront how much they charge.
* Get $10 rides anywhere in Manhattan for up to 30 minutes and 4 miles.
* Lock-in firm quotes before you order a car. All rides continue to be surge-free — regardless of demand, traffic, or weather.
* Request a premium vehicle or a luxury SUV, perfect for that extra bit of comfort.
* Get up to $1,000 in free rides! Just invite your friends and when they take their first ride, you get free credit too.
Get a ride with the push of a button. It's easier than a taxi and often cheaper!