Gujarat Gas Limited - Mobile A

4.4
2.41K reviews
1L+
Downloads
Content rating
Everyone
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About this app

A feature rich mobile application for GGL PNG and CNG Customers with following functionalities:

PNG

1) Caters to all Customer segments including Domestic, Industrial, Commercial, Non-commercial & YHS

2) Multiple accounts can be added/linked to a single user id.

3) Multiple language option

4) New PNG Gas Connection Request - Submit your new PNG gas connection request via the mobile app by just submitting minimal details.

5) Service Requests Submission with Online Payment (Geyser Point, Extra Kitchen Point, and Temporary Disconnection) and track the status of same.

6) Gas Bill Display - Check your Gas Bills and download it in PDF on your mobile phones.

7) Pay your Gas Bills - Pay your Gas Bills anytime “Quick Pay” option also available without Login.

8) Gas bill and Payments History available for current financial year and Previous Financial year.

9) Customer Complaints - Submit your complaints with ease and track the status of same.

10) Submit Meter Reading & Generate Gas Bill - Submit Meter Reading and generate Gas Bill on the spot. Also track the consumption history in a graphical format (in SCM and Rupees).

11) Emergency Numbers- Get the details of location wise emergency numbers on every page of mobile app for immediate dialing.

12) Rate Card/Charges - Get information on current Gas Prices and various other charges.

13) FAQs/Safety - Get answers to various FAQs on the go along with Safety Tips.

14) Update Contact Details - Update your contact details including Mobile No. and Email ID.
15) Add Guest user – Owner can give access for his/her account to a guest user based on invitation.

16) News & Updates - Get the latest news and updates about GGL.

CNG

1) Station Locator - Locate our CNG stations on the google map via multiple options including List of CNG Stations, CNG stations nearby to your current location and CNG stations between given source and destination using Enroute option.

2) Saving Calculator - Calculate your savings for switching to CNG as fuel as compared to Petrol/Diesel.

3) CNG Complaints - Submit your complaints with ease and track the status of same

GGL Mobile App is an endeavour by Gujarat Gas team to facilitate its customers in a better way by making the best use of technology.
Updated on
23 Nov 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Messages and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
2.4K reviews
Ranjan Tikoo
3 October 2023
The app is ok but for a big shortcoming. I am never able to save copy of payment receipt. When the option for print appears and we tap it, the screen goes blank and continues to be so indefinitely. One can never save or take a printout of receipt. This is the biggest drawback of this app which brings down the rating from 5 to 3 stars. Since I am liberal I gave 4 instead of 3 star rating.
13 people found this review helpful
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Gujarat Gas Limited
9 October 2023
Dear Sir, Thank you for your query / concern raised to us. We appreciate the same and request you to provide your Customer ID / registered mobile number to our email ID: mobile.gujaratgas@gmail.com & our team will endeavour to resolve it at the earliest. Regards, Gujarat Gas
Dr. Apurv Pandya
24 August 2022
Wonderful application it is. There is one opportunity for improvement. It does not show whether bill is generated by actual meter reading OR without actual meter reading in case LOCKED house. It affects the consumption analysis. Another point is : FAQ is not searchable, which is badly needed. Kindly arrange needful. With regards and cheers to entire team.
9 people found this review helpful
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Gujarat Gas Limited
24 August 2022
Dear Sir, Thank you for writing. Keep using our App. Regards, Gujarat Gas
PK Trehan
14 July 2020
Issue faced during registeration in Application. Costomer name is retrieved as customer ID is entered. This cannot be changed. After completing the filling other information and pressing 'submit' button, alert notification pops up message that first name cannot be so short, minimum somany characters required. This is prefilled and cannot be changed. Hence stalemate!!
9 people found this review helpful