Just keeps getting worse An app is only good if it works, this app SUCKS most of the time it just crashes, doesn't update my GE items. Too many bad things to say and NO good things. Update Aug 16 made it even worse.
Love the app.and easy to find info for bonuses ect. My only complaint is that the weekly sales are not updated accurately. If this is fixed I would rate 5 stars. Maybe this new update will, I will edit this comment if I see it has improved.
Not worth the time.... One of the worst apps out there....you would think all the money they make that they would put some money into an app that actually worked. ....say i have no perks and no E-coupons and when it says I do have e-coupons they never work and are not taken off at the end of the bill....app always saying server not working try again later or most recently it says.....oops something went wrong try again later...
Cathie Hinchey is SO right What good is the app if I can't see the weekly ad and make my shopping list on Wednesday night? Lately the app is way out of sync and giving "server errors" UPDATE 7/1 still not loading Thursday's ad - OK 11:55pm Wed 8/24 and still unable to see new weekly ad - and now e coupons don't add to shopping list - gets worse every week - FIRE YOUR I.T. GUYS - they're worthless
I understand your pain. I work at Giant Eagle. The app is very temperamental day to day. It causes issues with the older customers, I do my best to assist. I use the app myself. But I wish they would switch to the standard Android Pay and Apple Pay for the loyalty program and accept NFC at the registers. This would clear confusion and 100s of apps that want their own competing standards. But it doesn't mean you'd have to scrap the app. Move the loyalty program to Android Pay and improve the App...
Worse Instead of Better Now the app wont accept profile changes. All previous Perks and lists have been wiped clean. Frustrating
You spoke and we listened!
3.7 offers fixes for many of the bugs reported from the 3.6 update
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Make shopping fun again! With this app, saving has never been more convenient.