giffgaff

giffgaff Limited

About this app

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or recur a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim

Ratings and reviews

I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.

USE WITH CAUTION Been a loyal customer for years and since December had repeated issues with people unable to call me and I cannot receive some calls. I've changed SIM cards and phones repeatedly and nothing has changed. Customer service is via a community rather than having a direct email address or phone number which makes contacting them difficult too.

Can you sort your app out please. I set it up for biometric sign in and every time I want to use the app i have to sign in. Pointless having the biometric sign in if i cannot use it. 20/7/25 This continues to happen as well as now telling me that my password is incorrect. I now have to reset my password Every month. This review has been here months and no reply from the Devs and the problem has not been resolved. March 2026 & still the same. Think I will just uninstall.

What's new

No fluff - just bug fixes and a boost for the backend hamster. The app should feel snappier now.