
Nwabulue Nzube
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I am not a fan of this new app. 1. The old app was very seamless and you could easily check prices before booking 2. I cannot rate previous trips as I could do with the old app. And all my last trips really need to be rated cos they were something else 3. This app keeps logging me out or having network issues. Why??? 4. I don't really like how the To (destination) is placed before the From. But that's not a big issue, though some people may mistakenly book a trip going the opposite direction
53 people found this review helpful
GIG Mobility
November 5, 2024
Hello Nzube, This doesn't seem right. We want to take a closer look at this for you. Please send a note to contact@gigm.com so we can connect.~O.Y

Harvey Ighalo
Funding my wallet was easy but paying for booking with the same wallet was a complete disaster. The flutterwave payment option is not working at all as it's requesting for currency, reference code and other things that are nonexistent on the app. Please, work on these issues. Your app was superb with the bank transfer option for booking but it's so difficult these days.
4 people found this review helpful
GIG Mobility
August 30, 2022
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at contact@gigm.com. ~TJ for GIG Mobility

TIMOTHY ODUH
GIGM, your app is frustrating my life. I've been trying to log into my account since yesterday (Tuesday, 23/9/25) to book a trip, but I couldn't. It kept telling me to upgrade. I've done this upgrade about three times already, and this time, the upgrade prompt keeps showing on my screen, then disappears when I try to remove it, leaving the screen blank. I've been experiencing this issue since yesterday morning. It's really discouraging and frustrating. Your tech team needs to improve, please.
1 person found this review helpful
GIG Mobility
September 24, 2025
Hello Oduh.We'll look into this issue for you. Please send us a note at contact@gigm.com so that we can follow up.~O.Y