The app works great. Cab drivers are there when scheduled, always on time (or even a little early). The app has a quirk as to the scheduled time. When I put in a specific time and hit confirm, it defaults to a totally different time. But when I finalize the reservation, it shows the exact time I requested. I then get a confirmation email with the correct info and time. The app does not work for payment. Even if I schedule a cab with payment on my card, it does not go through and I have to pay the cab driver. So -- that works for me. I don't need to have my card out there in the 'cloud' and the yellow cabs accept credit cards at the point of service. All in all I have been very satisfied with this app and with Yellow Cab service.
After entering the pickup date and time it changed the time by several hours on the review screen.Tried it three times, same thing. Useless if you can't enter the correct time of the pickup. Played with it and it consistently adds 8 hours. I think it's getting UTC time, I'm UTC+8.
The review screen shows a completely different time than what is set in the booking screen. The reviews indicate that this has been a problem for a long time. I want to support honest cab companies rather than sketchy Uber, but if I cannot rely on the booking, I cannot rely on anything. FIX IT!
Don't waste your time installing it. I won't be comfortable riding with people with app that bad.
Entering the time doesn't work (Android 5.0.1). When I wanted the clarify the pickup time the app crashed. 2 years later I still can't enter the time.
Cannot make simple booking, books page says 6:00am and final confirmation says 12:00 pm. FAIL
We now feature curbside pickup at the SeaTac Airport baggage claim area!
Book taxi or hire car in any fleet that uses the SmartMove dispatching system.