Review from Jordan Bradbury
New update is needlessly more confusing and requires more effort to do the same things. Slow and often doesn't load at all. Restaurants that are closed appear at the top of promoted, and then all filters are cleared when selected. Menus are more confusing with new layout. Similarly, payment options display should just be a list, making us swipe through these things is just a waste of space and time. Really poor redesign of a decent application.
Great app and good service! Just one problem though, I can't seem to find the "Change for.." box for cash transactions. Glad if you could point it out if it is there, or if you have removed the feature it would be great if you would bring it back. That's all folks!
Annoying menu layout. Support chat unresponsive and messages keep disappearing. Can't change address after ordering. Can't select a delivery location by placing a pin on a map. Had to click the confirm order button three times... Not sure if I'm gonna get three deliveries now. Overall a pretty confusing and annoying experience.
I am still not getting Minimum Order and Delivery Charges detail on my FoodPanda app, i am already using latest version. Whereas on my friend app i can see these details. What is the issue with your app? Please fix this issue ASAP. 1 star from me.
The worst customer support. Mostly they just ignore or keep on playing with words when you are not recieving your order, . This service is a joke honestly. I think you have many other apps which are better than this one.
First time ordering. The order is wrong. Try to inform of the error thru app. App error. Used the chat function. No one got back to me. Now sending email. No one reply to me yet.
Took me 30 mins to confirm an order and they took more than 2 hours (still counting and not yet arrive) to delivery my food. This is my first and will be last order for food panda. Highly NOT RECOMMENDED!!!
We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.