SOS Ciudadano 360

360 Holding, S.A. de C.V.

About this app

Your safety is the priority.
Feel safe at all times no matter
where you are then, thanks to SOS
Citizen you can inform and request help from
elements of public safety during any
emergency.
By downloading the SOS Citizen app
Claro 360, you can access all these services:
 Capture and query user profile:
By registering in the app, you will generate a usage profile
unique and personal with which, both the Center
Command as the elements and units in charge
of your service will be able to recognize you and confirm your
identity when providing help.
From your account you can make all reports
you want and the elements of public safety
they will recognize your location based on the user profile.
 Direct communication with the
I send:
Whether through video calls, chats or phone calls
audio, always feel safe and communicated.
SOS Citizen allows you to transmit the
visualization of the facts to the authorities or
reports on any updates per call
audio or video call.
In cases where you cannot answer the call
fully, or don't feel enough
security to do so, you can activate the
Stealth video call and communication will start
automatically to help you soon.
 User identification during
communication to the Command Center:
When making a call and requesting help, the Center
de Mando will display your identity before sending to
public security services to the event. This
in order to avoid false calls that
delay the attention of other users and
mobilization of emergency bodies to
locations that don't need them.
All of this will ensure that when you require this
service, be attended safely, quickly and
personalized without delays.
 Real-time location delivery:
By activating in the app and making calls, the
Command Center will be able to access your location
current in real time.
Based on it, if you need help during
any event or you send a report will be sent
only to the elements closest to you
location, reducing waiting time and
streamlining the help process in any event.
This service will always be available to you without
matter where you are.
How does it work?
The reception and sending of help to all your reports
is performed under a meticulous procedure that
ensures success and efficiency in each of the
events.
With SOS Citizen feel safe where
whoever you are.

What’s new

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