Now the app is cutting off my negative reviews :/ I am still waiting for the last part if my 2nd bad ordering experience. That's right two opportunities to get it right over a couple of years. Customer service is more responsive now - but the item is still not here, almost 3 months later. Over 3 months now- still not here, no response and no refund
I have yet to still get a conformation email that states my purchases were even made, not to mention the seller has had one of my packages for weeks, and has not even packaged it for shipment. I am waiting for 3 wigs. I'd like several explanations and my items or a refund, then maybe your rating will go up.
I ordered 3 different items in May 2017 and as of today, August 24, I have yet to receive them all. Beyond irritated! Also, the bathing I ordered was a size bigger than I wear and was NOT true to size. I am a 35 year old woman with hips & breasts....it fits my very petite 13 year old daughter perfectly! I will NEVER order from Dress Lilly again!!!
I have ordered many items from this site and have been nothing but satisfied. The tracking is nothing but accurate and the customer service always got back to me quickly and promtly. I have nothing bad to say here. A greater bonus is that I can find adorable clothes within my budget. Thank you!
I am so upset, I placed an order on 7/21/2017. It is now 8/9/2017. And I haven't seen or heard anything from them. I tried tracking the package but the tracking number that was provided doesn't seem to work. I would just like a refund. You won't get any more of my business. Thanks but, no thanks!!!!!
Ordered a dress waited over 3 months for it to show, finally asked for my money back and gave up. It's been 5 months and it never showed up. Don't bother with this site. By the way, their customer service is overseas and the only way to communicate with them is by e-mail because they work overnight our time.
1.The all-new DressLily app is here
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