Never ordering with this app again! I purchased a sweater for Christmas almost 3 months ago and it is February 11th and it still has not arrived. I even paid extra for tracking and the tracking number they provided doesn't even work! I emailed to complain almost a month ago and still no reply back or any emails about where my parcel is. Almost ready to reverse the charges on my credit card!
Don't order from this website I paid for express shipping and did not receive my item in time. Customer service was nice to say they would refund my shipping however I never received the refund. I responded wondering where my refund was and have yet to get an answer. It has been several months. Definitely lost my business I wish I would have read these reviews prior to my order because I would not have wasted my money.
After reading all negative comments I lost the hope to receive my orders. However they arrived timely to Latvia! Within 20 days. Ordered the long dress sizes XL and L in order to me sure. Size L is to small and XL fits perfectly (notmally I wear size L or M). Fabric is syntetic and electric but as expected for the price. Thank you.
I would of given more stars but when you get no response kinda hard. I ordered a few things 2 items I have gotten after Christmas. I have texted and left voice mails on the 2 I have gotten and have heard nothing back. I like the items and would like to order but takes forever to get something. After reading all the reviews the company blames on the way you ship it. I have ordered from other companies like wish I at least get my items and. Pretty bad you can't even talk to a human. Pretty bad companies take your money and not give you the items. Stop blaming it on shipping just about every review on here their answer is because of shipping.
order not received dont buy from this company. ordered 2 items at same time. received one item and not the other. have been waiting over 1 month. contacted dress lily and told to wait another month. they are scammers and try to use delay tactics. tracking number provided. cant be tracked. i cant even get a straight answer from them about who the company is?. was told to contact my local post office? like i haven't already done that. u fukwits.. this was meant to be a Christmas present for my daughter. u bastards.
I really love your clothes. They are so cute, but after reading all the reviews I could find, I don't feel safe ordering anything from you. I didn't see any responses from your company that sounded in the least sorry or offered any solutions to the poor people who ordered from you. Really sad. I would've been a good, steady customer too. There are too many companies like yours out there ripping people off left and right and not caring one little bit about the people they are stealing from. How do you sleep at night?
Various bug fixes and improvements