It's deals are good but even after 1 month of placing my order I haven't received it .I canceled it but it's been 20 to 25 days and I haven't received my refund. It is the worst app i have ever come across. I am not even able to contact them I email them or message them but they didn't solve my query as well as doesn't clearly reply. It was my first experience that to so bad.
Mostly fine, but payments seems to have issues at times, and there is no way to provide feedback or get support from directly within the app: need to use email etc instead. Annoying that it doesn't have a way of marking an order as having arrived like Banggood app does. Can't review something until marked as arrived, but because I can only mark as arrived on computer it is often only weeks after delivery that I mark it, so all the delivery dates I record are vague guesses.
Placed order satarday spent money for fast shipping. Today is Thursday and order still has yet to be shipped. Obviously I needed fast. Hence the $ spent on shipping. You'd think they would have mentioned it wouldn't be shipped for a week. They simply stayed silent. They have screwed me. Asked them why and if they would ship very fast now. Have not heard back yet. If they don't make right ill never use again.
I have notifications turned off in the apps' settings screen but it still keeps creating notifications about deals and flag sales, quite annoying. Furthermore Gearbest keeps sending me emails asking me to confirm the delivery of my orders, but there is no way to do so in the app. Apart from that it's OK.
When you offer something, you shall bring it decently to the user. 22:30 is already the next day (daily rewards). Games don't work. It says I have chances to play, but opening the game, there aren't. My points are showing wrong number on the main page, while opening detailed information it shows the real (larger) amount. Discounts are miscalculated also. C'mon guys!
Horrible service. They had a product for sale that wasn't in stock???.. when u contact them they don't even help u resolve it... haven't been able to get my refund or my exchange for another product that is in stock.
Sept 6-25 GearBest Epic Fall Sale: It’s time to get your Super September Savings!
1. Brand Flash Sale channel: View all the Top Brand Products on discount right here.
2. Two Payment Methods added for Brazil customers: Boleto and easy payment installments.
3. Handy Scan function: Customers can scan any product page QR code and add items to cart.
4. Logistics UI Optimization: The users can now copy tracking numbers from Shipping section.
Learn more: https://goo.gl/E5bVXs
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