Everything is shipped from a far off land. So it does take a while to receive your purchase. Just plan ahead. All clothing items for plus size needs to be ordered 1 to 2 sizes up. Just plain to order the largest and tailor to your size. Example: if you wear a 2x please or a 4x if you wear a 3x please order 5x. Points are cert helpful. Sign into your downloaded app everyday and receive points. Even if you don't buy anything, collect your points for future purchases.
I ordered 2 wigs in February, I got a message saying they would be shipped separately. I received the first wig, but have not received the second wig. I have sent numerous messages asking for a different product or my money back and I have not received either. The response is the wig is on backorder and if I would like to order something else or get my money reimbursed, but when I sent a message stating what I want, I get the same message again. I like what they have to offer but this is too much of a hassle. Just reimburse my money.
Hi there, please note that I placed an order two weeks back, but i didnt receive any of the item which i ordered yet. Also note that this is not the first time i place orders from you and this is not the first time it got delayed. sometimes some items have been cancelled without informing due to out of stock. I am really disapointed to say that I've been struggled so many times due to these kind of issues. Even now we cant communicate with ur help desk team to get assistance online since the live chat option is not working everytime.It always seems offline.Please check and do the needful to send my items urgently. Hope that you may improve your customer care facilities soon with these feedbacks... Thanks.
I love this app. Have been shopping for a while now. Anything thats been bought takes a while but don't care about that. What does bug me is I see things I would like to order but when I get to postage it's above or the same price of that order.That I refuse to pay. So hence the star rating
Once you know your size it's great!!! pay attention to the material, it says alot about what you are buying. Haven't been disappointed yet!
It kept on crashing. What I mean when I say crashing, is that it kept pausing and then it just stops the app from working completely. I've tried to restart my phone etc. Still crashes. Aswell as it kept showing items that I had previously deleted. I've tried a number of times. But it still can't be deleted. Hope this gets resolved soon.
"Hey! Here's something you would like to know :
1.Lots of UI improvements and features have been updated.
2.We fixed multiple crash problems while members using APP.
3.Search bar searching issue has been fixed,now you should be able to use it no abnormality.
4.We added further descriptions about shipping method inside the product details page."