I ordered 2 wigs in February, I got a message saying they would be shipped separately. I received the first wig, but have not received the second wig. I have sent numerous messages asking for a different product or my money back and I have not received either. The response is the wig is on backorder and if I would like to order something else or get my money reimbursed, but when I sent a message stating what I want, I get the same message again. I like what they have to offer but this is too much of a hassle. Just reimburse my money.
Excellent customer service. They are quick to respond via email and resolves issues quickly! They clothes and swimsuits are of great quality!
I don't write reviews but I felt the need to. I ordered a shirt in the beginning of December and have yet to receive it. And when I contact them, they give me BS answers and no refund. It's been 5 months. It should not take that long! The shirt was supposed to be a Christmas present! Never ordering from this company and again!!
Hi there, please note that I placed an order two weeks back, but i didnt receive any of the item which i ordered yet. Also note that this is not the first time i place orders from you and this is not the first time it got delayed. sometimes some items have been cancelled without informing due to out of stock. I am really disapointed to say that I've been struggled so many times due to these kind of issues. Even now we cant communicate with ur help desk team to get assistance online since the live chat option is not working everytime.It always seems offline.Please check and do the needful to send my items urgently. Hope that you may improve your customer care facilities soon with these feedbacks... Thanks.
Everything is shipped from a far off land. So it does take a while to receive your purchase. Just plan ahead. All clothing items for plus size needs to be ordered 1 to 2 sizes up. Just plain to order the largest and tailor to your size. Example: if you wear a 2x please or a 4x if you wear a 3x please order 5x. Points are cert helpful. Sign into your downloaded app everyday and receive points. Even if you don't buy anything, collect your points for future purchases.
GREAT PRICES! Lots of styles to choose from. The clothes fit well and are delivered on time. Sammy Dress is the real deal.
"Hey! Here's something you would like to know :
1.Lots of UI improvements and features have been updated.
2.We fixed multiple crash problems while members using APP.
3.Search bar searching issue has been fixed,now you should be able to use it no abnormality.
4.We added further descriptions about shipping method inside the product details page."