Going from bad to worse. I have to verify my phone number multiple times. Call back does not seem to work. Always getting message to try few minutes later. As for customer support, the icon is only there for visual purpose. Can never contact them. Thank God I topped up the minimal amount. Once I've used up the balance ( with the present issues I'm afraid might not be anytime soon) I am uninstalling this app.
Please help! Pfingo used to be my go-to app for overseas calling but now, pfingo dialpad doesn't work. Everytime I call a number overseas that requires me to press a selection on the dialpad e.g. 1 for English 2 for Chinese etc. It does not work! This app is useless to me now and I just topped up credits too! Sent a message on their website for help and nobody ever responds.
Outgoing calls are very EXPENSIVE. They show something on the call rate deduct double the price or even more. No customer care...no one replies to your complaints. Call history doesn't show call duration. It only shows when you intiated the call and price. For WiFi call to India Mobile shows 4 cents before calling and they deduct 9 cents. They don't have any tracking on call duration it seems. BIGG CHEATERS
App completely revamped and no login and call forwarding to be seen. My previous balance online is also not reflected. Worse still the support never picks the call and email response is a days later.
I've to keep activating the service through SMS OTP every time I use pfingo. This is very inconvenient. Is there a way to do the activation just once per installation? Please don't use your standard reply and ask me to reinstall. I'm using a new phone and I've this same problem on both the new and old phone.
I'm YouTube make video I have credit bat no call why I already updated youtube 1 videos your app review but my subcribe ask my why not call please can't u my problems solve
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