29 reviews
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About this app

With a few simple steps we'll have you set up and ready to improve the security of your vehicles and have peace of mind.

We use state of the art artificial intelligence to combine your vehicle equipment, tracker and smart devices to determine if you are in your vehicle when it is turned on. So, when you begin a journey your vehicle communicates with us to start the verification process.

Using your vehicle tracker, car systems, phone sensors and artificial intelligence we start checking to ensure you are the driver of your vehicle.

If we successfully verify you are the drive of the vehicle no further action is taken and you continue your journey. If we can't verify you automatically we'll contact you immediately to verify you are the driver (in case you forget your phone) or another permitted driver is using your vehicle.

If the vehicle has been stolen or is being driven without permission we initiate our theft recovery protocols and liaise with the authorities to track and recover your vehicle.

We'll provide with your login details and then take you through some simple steps to set up your vehicle. Once set up you can have peace of mind that your vehicle is protected by D-iD.
Updated on
Feb 28, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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29 reviews
James Sanders
August 23, 2021
I have the same problem as others - logs you out every time, and have to go through multiple screens, T&Cs etc. I have complained about it, but no resolution, don't really know why I am still paying for it. It isn't even useful as it would only immobilise well after the car has been stolen. I got sold this by the dealership, but wish I had ignored. Waste of time. Get a steering wheel lock instead.
3 people found this review helpful
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May 19, 2022
Still not working.. Logs me out, and I need to reset my account on my PC, reinstall the app, call customer service etc.. This app hasn't been working for years, it doesn't seem they care about fixing this.. So I have to carry my D-iD card with me for driving - the card works smoothly (only this app is useless).. (The Global Telemetrics company is good though - they give me a call every time when I drive my van without my D-iD card)
1 person found this review helpful
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Andy Cohen
February 27, 2022
As other have said, an appaulingly written app which forgets or loses the user details constantly, resulting in needing to repeatedly re-register. The solution when voicing these concerns to Smartrack is to use Manual mode, effectively meaning I have to notify them when the car is moved without authorisation, rather than receive a call from them, which seems like a backward step.
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What's new

General Bug Fixes and Improvements