GM don't forget about those of us who still have our "discontinued" GM brand vehicles. (Saturn, Pontiac, HUMMER, SAAB, ect) and STILL PAY to use the OnStar service. You should be able to offer us the ability to use the mobile app. When I call to inquire about the app, I am told by the representative that "they are working on making the app compatible with 2007 and up vehicles" however this has been 5 years of waiting. How much longer will we have to pay and still not be able to use the remote link features?
Works partially On my 2015 Chevy Volt, the OnStar app only works for some things. It has never worked properly since I've had the car. I don't receive any notifications from the app about when charging is complete, either by text or by email even though the module was replaced by the dealer. No reminders that the vehicle was unplugged during charging, nor to remind me to plug in to charge. I can access the app and get info, but nothing from the app to me. It was perfect on my 2013 Volt, but not this one.
I have a new to me 2005 SAAB 97X which is equipped with On-Star. I have a membership with On-Star and was never told that "my" car it's shown on the app or one of the cars even shown anywhere. It alway says car not compatible.. I can not use navigation, the phone app, etc and I find it worthless for me car. Why would they not tell me this when I signed up for it and why would it be in my car, just encase I was to wreck it maybe can pin point me if it can find "MY" car?.
Security purpose Deactivation? Update on 1/14/16: I changed my rate from a 5 to 3 because I have not received a reply from customer support. I absolutely love the way this app works. The only problem I have is that it constantly asks if i still own the vehicle: tap no to begin deactivation process. Please advise why this happens and more importantly how to stop it.
Works Great! I love this app! I enjoy being able to start my truck to get it warmed up in the winter and cooled off in the summer (as long as I can remember to set the climate control). I also like being able to lock the doors if I forget. The only thing that is buggy at times is directions. Sometimes it will not send to the truck. Other than that this app is almost 5 stars.
• OnStar Protection, Security, and Guidance subscribers can now enjoy AtYourService, which provides savings and offers for dining, retail and fuel along your route (United States only)
• Updated error messaging
• Minor bug fixes and enhancements