I use to live this app but as now I'm only liking it. Up until about 5 days ago I was able to input my destination into my phone hop in my car and turn it on and bingo I hear on "star ready your destination is....etc" now I hear nothing. My navigation is not being transmitted to my car at all anymore. Called on star they said it was a glitch and should be fixed in 24 hrs.... wellll that was on Monday. It's now Friday and still nothing. I have uninstalled reinstalled the app several times since Then, resta rted my phone etc and still nothing. It was sooo convenient to be able to do everything on the app on my phone instead of calling on star Every time I was going some where, I am a travel nurse and love to travel anyways and it was just sop nice to input and go. PLEASE FIX!!!!!
Since the latest update. This app is terrible. Behaves very slow , and the graphics are nothing like they were. Unresponsive unless pushed hard. You also made the map smaller with blocks over the map. What happened everything Was perfect. So disappointed. Might cancel onstar now on our vehicles. Very upsetting, we can't believe you pushed this terrible so called update out to millions of people. Poor management for sure.
Apps like this are about convenience and speed. The newest update integrating with the brand name apps, changing the function so I now have to make an extra click to enter the key fob section is counter intuitive. The key fob section should be the home screen, or an option to be the home screen. Also, you should incorporate biometric password usage like fingerprint, facial recognition, etc. This will make it faster as well.
This new update is super slow. The last platform was much faster. For instance the door lock/unlock takes anywhere from 35-55 seconds whereas the last platform was 5-12 seconds. Doesn't seem like that big of a deal until it's raining outside or your in a hurry. Very annoying. Would be nice if the reverted to the original platform or sped this one up.
Up until the last app update I would have given this app 5 stars. Now,...not so much. I have the Onstar Guidance Plan, the highest plan. The app keeps telling me up need to upgrade my service plan to get the features that I had prior to the update. I've called in to Onstar twice with no successful resolution. I am about ready to cancel everything and buy a Garmin.
I always used the Navigation feature that allowed me to send an address to the in dash Navigation of my vehicle. That feature seems to only be available through a paid subscription now. What a waste. One of the reasons I got the Navigation feature in my vehicle was because I was able to use the app and send myself an address.
The new OnStar RemoteLink app has been updated to deliver many of the same great features of the myChevrolet, myBuick, myGMC, and myCadillac apps for your iPhone. To access all the latest features, please download myChevrolet, myBuick, myGMC, or myCadillac from the App Store.
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