This app is very efficient, fast, I like how I can see my balance without having put the password in & I love how it gives you directions to free ATMs!!! My experience with this app has been phenomenal and I believe it will only get better with time!👍👍👍 ❣❤❣
I got this card so I could deposit a monthly government check, but when I registered it, it says it couldnt verify my address, then tells me I have limited access. I can't do anything with this card now. I can't add anymore money, so now its a throw away card. Put $120 on it when I bought it, and paid $2.95 for that. This is a scam. Now they have ALL MY INFO, and there is ZERO customer service, NONE! TOTAL POS COMPANY!
So frustrating to try and do a mobile deposit - scratch that, it is impossible. And the bank does not care that you cannot deposit your check. Instead, they want you to pay for it to be cashed at a check cashing place and then deposit into your account manually (for a company-issued check). It is also very frustrating that you cannot get a manager. Instead, you just get a team lead that tells you verbatim what the rep just told you (so obviously they just listen to what the rep says and repeats)!! I guess this is the kind of service you get from a company who will not list a number to bring issues to corporate attention.
The key features of any decent banking app should be mobile uploads and accurate balance notifications. This app fails spectacularly at both and has for quite some time. The most unfortunate part is the user has no way of knowing this until after enrolling with the service and app with these features being heavily emphasized and the reason I personally chose to use this card. Obviously, it would be in the dev's best interest to fix these issues before the impending mass exodus of users, myself included.
I don't appreciate how the gobank can allow a company like speedway to take money from my card due to insufficient fund, I didn't get the gas then still got charged, I needed $10 of gas then I had $8.74 left on my card then the company took my $8.74 on the card I had left then I didn't get no gas, that was the most insane thing I ever experienced. I am disappointed.
The app is pretty good, has a few bugs that need to be taken care of. Like the mobile deposit. The picture taking feature is all screwed up on check depositing. Please fix. You guys deserve 5 stars.
We fixed a few bugs and made some minor improvements.
Transform paper checks into eChecks, print checks, receive payments on the move.