Used gocatch to support employed taxi drivers rather than the Uber gig economy. Terrible experience on NYE. Taxi meter said $31. Said I'd pay with app. Driver slugged me $44! App doesn't allow you confirmation of fare. It just deducted it immediately. Lodged complaint and got $11 refunded...do the maths... I won't be using this again if you can't verify the amount you are being charged.
Got ripped off by Uber so thought I would try this. Booked a taxi for a 2km trip that took 5 minutes $40!!! The app blurb said I could see what the cost would be but I couldn't find it so I trusted them. Will NEVER use gocatch again and strongly advise everyone else not to use them either. I thought the $25 Uber surge charge was crazy but after this it looks like I'm back to Uber. DON'T USE GOCATCH!!!
Booked a trip home, and at the end, my card wasn't allowing the payment. Turns out the charge was flagged as fraudulent by my bank. Once I got hold of new payment details, I tried to pay the charge but app appears to be locked/broken. *****(I now see there's scheduled maintenance... So I'll try again in a couple of hours) So I'm really hoping it's go catch that loses the money, not the driver. More expensive than uber. Harder to use than uber. Takes longer to get trip. Giving 2 stars, because I got home at least, and the driver was a good.
This app charged me $0.64 to verify my card. Stay away and don't download, such fees are ridiculous
I was charged $75 for 'card verification' hows about give me my money back and delete my account. A phone number to call would also be very helpful 👍
Can't sign in, tried password reset from app, site and via different emails. There's always Uber.
Experience a refreshed in-app experience, along with estimated arrival times & greater transparency with Advance Booking fares.
Introducing the Fastest Route Guarantee. Even if you don’t know the way to your destination, we guarantee that you will only pay for the fastest route. If you find that your driver has taken a less direct & more expensive route, then we will refund the difference back to you.
We update the app regularly with important fixes to make your journey a more reliable one.
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