Bad job exposing users to malware. Good job streaming movies while airborne. Installation instructions for this app while airborne tell user to install software from unknown locations. It does not tell the user to turn this back on after completing installation. This exposes users to malware unnecessarily. Otherwise the app does a good job streaming movies on the plane. The fact that it pauses playback during announcements is a nice touch.
I have tried to use this app on my 5th fire tablet on my last 2 flights. It would not load any content and the attendant was helpless as has received no training on it. The next flight I thought i was set up, but the app told me it didn't support my silk browser. This upcoming flight in 2 days, I tried to gain some assistance from the app's CONTACT US link with no response since my inquiry 4 days ago so NO, I THINK THE APP SUCKS!
It worked fine for me. Watched 2 movies on my flight with American Airlines, Moana and Wreck it Ralph. I don't get what the negative reception is about but I'm very happy that they gave us an option to use this on the flight, unlike United which charges you through directv. Just wish the Video Player streched the Video to fit on my big phone screen.
Delta, you are far superior in every aspect of the air except for this terrible app for your entertainment. Movies skip constantly, once you watch a movie you can't get back to menu to pick another. Worst part is these problems have been happening ever since you went to this app and never been fixed. For the love of the loyal business traveler, somebody please do something to fix this.
I am really disliking this app. I have not been able to get back to the main menu to find something different to watch. Not happy and I fly Delta and Alaska all of the time. Very frustrating!!
Alot of people don't realize it works a ton better if you download when you have good wifi because I will install at home and watch movies tv etc on the plane and it works amazing. But if I download on the plane then I either have to pay for wifi or download before hand and use lots of data. It works for me on my Alaska airlines flights
Every new release of our app will include bug fixes, internal changes, stability and reliability improvements other than customer facing changes.
Customer facing changes part of the current release:
- Content skip on certain devices and media
Enjoy free entertainment on your next flight with our Wireless Entertainment App