Worst customer service.. they will not go extra mile to help customer.they have standard set of scripts and executives are a bunch of fools. There are times when a customer requires more then what I written in terms and conditions. On the day u require their help the most they will most likely ditch u in middle of nowhere.
Unable to handle customer service. Useless customer services when customer is in bad situation. GOIBIBO is not well equipped enough to offer customer solution as they talk. Even hotels don't entertain them on phone. My suggestion and appeal not to fall for their Low price offers and screw up your stay as well as vacation.
I booked bus from Dwarka to Ahmedabad.... Site crashed many times and ultimately booked bus for the wrong date. Customer care promised to initiate refund but till date no communication from their end. Don't try goibibo for Bus booking... App is horribly slow and erratic. Sharad Saxena, Bhopal
Worst service provider. Wrongly listed boarding points and on top of that they will say no money return for your ticket. We can't do anything operator have this policy kind of answers. I will suggest mobikwik and paytm over this anytime.
Pathetic customer service... I wanted to cancel my booking... And it took 5 days to get tat cancelled, moreover ppl out there are extremely rude, not willing to help, they dont treat customers in an appropriate manner. Disgusting experience. I wud nvr recommend ppl to do business wid dese folks.
Problem: My account is blocked for some reason which I don't know. Situation: I cannot log in to my account. Solution offered by call centre 1: Raise a service request to technical team. I cannot raise a service request as I was not even allowed to log in. Solution offered by call center 2: use a friends log in details and raise a service request for my account. I tried doing it and there is a bug in the 24/7 service request option. The service request option is a text field, which has no mandatory fields like name or phone number. This being the case, I can't even submit the query as it says " enter name" . I love using the app as I am on road trip. But this tricky situation has led me not to use this app anymore.
-All new private car booking experience
-Introducing Hourly Booking for Hotels: Book your room for 4 or 6 hours instead of the whole day
-Reserve your domestic flight seat for free & pay later with our new “Reserve Now & Pay Later” feature for flights
-Lock your international flight seat by making a partial payment while booking. Pay the rest later
-Get grouped results on Flight & Hotel combos. Choose the best fit for your itinerary
-Improved goPlanner experience
-Improved On-boarding experience
Best travel app for hotel & home reservation deals for your vacation trips!
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