I booked one bus ticket for today because I had to travel for some urgent work and just couple of hours before the travel agent calls and informs that bus is cancelled. I asked him if there is any back up that I will be given than he said no, you will have to manage. While booking this bus of GANGA TRAVEL from Pune to Vadodara I picked this bus by 2nd top most rated bus on goibibo but I never thought in my dreams that this is how they deal with customers, just hanging them in air and neither nobody from goibibo bothered to do something. Worst Experience with you Goibibo. I am not booking at least busses through you guys anymore.
Most horrible experience while booking a flight ticket . Money got deducted twice and the customer service executive says it got auto refunded. Why should you deduct and then not book my ticket and auto refund....its a serious joke deducting twice and not booking the ticket...
Disappointed with goibibo service. Booking id. Tuaszrhce. Its been 16 days and they still haven't credited international flight refund amount. Every time I call they just apologize rather taking action. Will not suggest this app for anyone. Very bad customer service
Second experience n its far much better dan d frst one... Thank u customer care helper kushal fr all d help..dat was so sweet n nyc of u...thnx alot... My friend is happy wd ur service
For simple cancelation of booking, goibibo not able to short it out, once you paid booking amount, simply you feel trapped, they will make you fool by telling so many things about policy.. I request you guys keep your away from goibibo..
In comparison with other online site's there exists a higher/Multiple processing/convenience charges while booking and even at cancellation. so not to choose goibibo in comparison to other online sites whereone can get reasonable and clearly mentioned terms regarding charges.
- Introducing goPlanner! Now plan your trip and discover what to book, when to book, and get all your questions answered about any city that you’re planning to visit!
- Introducing goTrains! Now book your trains and check status on the Goibibo app.
- A new revamped goContacts flow with a seamless user experience.
- Bug fixes
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