I booked a cab from delhi station to jaipur at 12.30 am , they said its confirmed and sent me the driver details but an hour before the ride the drive contacted me and gave me some other drivers details which was not confirmed officialy by goibibo. And the nexy day i booked a cab again and it was confirmed but just 15 min before the ride was supposed to start they called me and said they dont have any spare car right now as they are overbooked , wth is wrong with these people they should have not confirmed my booking in the forts place. Really upset and ill make none of my contacts ever use this site.
I have never book any hotel by my id but i have received mail from goibibo hotel book by my id after long follow up with goibibo team they are reset my password but till date there is wrong contact number update in my profile theire is possibility of wrong peaoples are using OTP faculty use my id. I have take lots of follow-up with goibibo team but they are not change contact number. My advice do not use goibibo app or web portal. This app is not safe and goibibo team not revert with proper justfication.
Flight price increased suddenly at the gateway page by 20 percent. I thought it might be a increase in the fair so I booked. But when I checked the same flight at same time on makemytrip and tried to book there it was the original flight price I was getting earlier. Cheap tricks by goibibo. I have all the relevant screenshots if that time.
Today I have booked Bus travel from Vijayawada to Bangalore, the Bus left without any information, at last I have catched the Bus by 8 min's lately. Suddenly the Bus owner came & TOUCHED MY SHIRT COLLOR & used Unparliamentary words.. this is the way to behave with customers....???? I hate Goibibo becaz of maintaining this type of WORST travel agencies... I am going to give police complaint on Bus owner & as well as Goibibo also...👊👊👎👎👎👎
Pathetic customer service, every time last minute fare changes for flights, same issues with hotel prices. I have done more than 30 trips, but no concern for even loyal customers. Services are pathetically poor.
Post cancellation service the worst. Call centre never responded after 8 continuous call. Waiting at airport and trying for rescheduling and call centre not responding although being a privileged customer (As they called). Worst part for goibibo in comparison with other ticket booking apps. Will never use this again.
- Sentiment based classification of hotel reviews
- New in Trains - Get refunds in the form of goCash
- Now view answers with images
- Performance & Experience enhancements
Use IndiGo app to book flights, check-in, check flight status and schedules.
Best travel app for hotel & vacation rental deals for your vacation trips!