
Brandyn Jackson
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Yes I have and I was told by customer service the filters only worked on the website, which is simply not true. Now the app is just generally buggy, it crashes often, doesn't load fully, etc. Ever since late 2024 every patch update pushed to my phone has been progressively worse. The website more or less works for what I paid for so the service is fine, however this app is getting to the point where it is useless and I most likely will delete it soon if the next 1-2 updates don't improve.
18 people found this review helpful
Hi there- We're so sorry to hear about your experience and want to make this right.
If you reach out to support@going.com using the email address you signed up to Going with, we'd be happy to further assist.
The Going Team

mezmer13
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The claim is that the service is free. But you can't view any of the information about flights unless you subscribe with cash money. Also, when I opened the app it claimed to have a great deal to a specific destination, but no matter what I did, I couldn't find this deal. I feel there's false advertising? Many times the app gets in a state where selecting options or settings doesn't work. App is half baked.
13 people found this review helpful
Hi there- thanks for letting us know.
If you reach out to support@going.com using the email address you signed up to Going with, we'd be happy to further assist with any questions about your membership and the deal you were looking for :)
The Going Team

Myco
Thus far, I have really enjoyed my experience with Going. It has a very clean UI, I like the free features it provides and I think this will be a quintessential tool for booking new trips. My only suggestion, I'm not positive if this would even be doable, I wish there was a filter for deals with layovers over an hour. I do not like getting flights with 1 hour layovers since I feel like I have to rush the whole time. Thank you for making this app! I'm excited to use it for future bookings.
23 people found this review helpful
Hi Myco!
Thanks so much for taking the time to leave us this review and feedback of your experience with Going so far. We love your suggestion for additional deal filtering based on layover times, and will be sharing it with our Engineering and Product teams to consider for future updates to our service ☺️
The Going Team